Solved

Windows 8 Intranet links - local paths

Posted on 2014-01-23
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Last Modified: 2014-10-31
We have a basic intranet site featuring links to documents on our Document Management Service using local paths (note - this is best way I've found to ensure no credentials are prompted for).

The links, once published look something like... file:///x:/folder/file.doc

The site is in the local intranet zone and in Windows 7 everything works fine in both IE10 and IE11 but IE11 on Windows 8 won't let me open the links. When clicked, the icon on the IE tab spins indefinitely.

The odd thing is that if I copy the shortcut and paste it into the address bar, it works.

Is there something else in Windows 8 that needs enabling/disabling to get links to local paths to work on click?

It's not a major issue at the moment as I'm only testing Windows 8 so this is the only installation but one day 7 will be out of support and we'll have to upgrade regardless.

Much appreciated.
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Question by:hfcit
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8 Comments
 
LVL 54

Expert Comment

by:McKnife
ID: 39802590
Hi.

Have only 8.1 to test with, but it works perfectly well in IE11. Did exactly the same.
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Author Comment

by:hfcit
ID: 39802615
Strange, I'm also using 8.1.

I had another play around and it looks like it works when opening an HTML doc from c:\, the desktop or any network file path, (is that what you did?) but when it's hosted i.e. at intranet.mycompany.com it fails.

This makes me think it's something to do with Internet Explorer's security settings, intranet zone settings etc. which are restricting local links, but I can't see any additional properties not present in the Windows 7 environments on which it's working fine. No error messages appear and as I said before, copying and pasting the link works fine.
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LVL 54

Expert Comment

by:McKnife
ID: 39802690
Hi.
You are correct, I used a local html file. Can reproduce your problem with a hosted one. Will look into it.
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LVL 54

Accepted Solution

by:
McKnife earned 500 total points
ID: 39802759
Very weird. I tried to reproduce this and also did what you confirmed to be working: open it on 8.1 via address bar (manual entry). Afterwards, it even works when clicking on it...until I log off and on again.

So this is a bug and no setting. Contact Microsoft support.
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Author Comment

by:hfcit
ID: 39803136
Will do, thanks.

I'll update this thread with a response from Microsoft (hopefully).
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Assisted Solution

by:hfcit
hfcit earned 0 total points
ID: 39803402
Well that was a frustrating and painful experience.

This is a standalone copy that we've got for testing so I don't qualify for "Premium Support" (without paying £199) but I've been assured that this issue has been logged.

It does seem to happen on all Windows 8 machines that I've tried so unless there's a hidden property somewhere I've missed, I'll assume it's out of my control.

Fun fact, Chrome does the same thing.
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