Solved

Office 365 - move to a different reseller?

Posted on 2014-01-23
3
1,495 Views
Last Modified: 2014-01-27
Hi Guys

I have a client who has ceased dealing with their old IT company & wish to move all their admin stuff to ourselves.  Their current mail system is with MS Office 365 but their old IT company is the reseller.  Is it possible to move Office365 resellers without loss of email delivery?

Dalton
0
Comment
Question by:PCREPAIRIRL
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39803358
Open a case with Billing support and ask them to assist you with that. The client will probably have to disassociate their account with the old partner first.
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 39811830
Very easy to make the change from your Office 365 Admin Panel:
http://onlinehelp.microsoft.com/en-us/office365-enterprises/gg243435.aspx

(Get the Partner ID number from your new firm)

You will also want to change the delegated administrator:
http://onlinehelp.microsoft.com/en-us/office365-enterprises/gg243434.aspx

Jeff
TechSoEasy
0
 

Author Closing Comment

by:PCREPAIRIRL
ID: 39812035
Thanks Jeff.  Mucho Appreciated :)
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It’s the first day of March, the weather is starting to warm up and the excitement of the upcoming St. Patrick’s Day holiday can be felt throughout the world.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question