Solved

Netgear GS728TXS firmware mishap

Posted on 2014-01-23
2
576 Views
Last Modified: 2014-01-28
We just purchased 3 x GS752TXS + 1 x GS728TXS (total of 4 switches) to replace some old equipment in our office.

The GS752TXS switches came with a series 5 firmware installed and the GS728TXS came with a series 6 firmware.
 
Unfortunately to get the switches to stack properly a decision was made to roll the GS728TXS series 6 firmware back to a series 5 firmware to match the other 3 switches.

We've now discovered the GS728TXS doesnt support the series 5 firmware and our shinny new GS728TXS doesnt look quite so shinny anymore and fails to boot properly.
 
The switch powers on and after approx 30 seconds the power LED changes from orange to green (this is normal and matches the other switches when booting). However after this the LEDs of all the RJ45 ports remain a dull orange colour and the switch never registers its stacking number, which it should even if its not stacked.

Anyone have any bright ideas on what to do? (other than firing the IT staff)
0
Comment
Question by:JLW-ME
2 Comments
 
LVL 57

Accepted Solution

by:
giltjr earned 500 total points
ID: 39803353
I would call the vendor ASAP to see if they have any back doors.

I know Cisco devices that have a serial console port will allow you to hit a specific key strokes during the boot process will boot into ROMON mode instead of IOS/CatOS to allow you to recover from certain situation.
0
 

Author Closing Comment

by:JLW-ME
ID: 39814332
We ended up finding we could still connect to the device using the Netgear Smart Control Center. After this we were able to flash a new firmware.
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Setting up a VPN 60 181
Current Mac OS X Network Profiles and Firewall 5 74
Guest Wireless in a Business Environment 6 93
Wireless scope on sever with DSL connection 9 35
When it comes to security, there are always trade-offs between security and convenience/ease of administration. This article examines some of the main pros and cons of using key authentication vs password authentication for hosting an SFTP server.
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question