missing folders outlook/exchange 2010

Are they not showing up in OWA?

If it's only the one person, I hate to say this, it's more likely he deleted the files.

The only other option is he's hit the limit of the OST file, take cached exchange mode off and then see if they return.

They arent showing up in outlook nor OWA. It is just weird that every folder from A-K are gone but everything beyond is still there

and is it one user or all users?

one user

In which case I'll put my money on him accidentally deleting them. They wouldn't just disappear off of OWA as well as outlook.

This one is going to be a restore I'm afraid mate.

Yeah I had that feeling, the only issue is that I just took over yesterday and this was my first task. Of course the last guy did not do any exchange backups. They only used symantec system recovery 2011 and backed up the C drive. I dont think there is a way to recover that is there?

You could possibly try the exchange recovery storage group.

i dont think I have ever tried that or seen it. would you be able to give me some directions on that?

Ah you're running exchange 2010, they may have removed it iirc

However that being said there is a pretty good article here that may help you, otherwise you need to sort out your backup schedule.

http://www.expta.com/2009/10/how-to-use-recovery-database-in.html

also check that he just didnt shift them (drag - drop) to another folder on his mailbox.

happens a bit here, purely by accident. i end up doing a search of mailbox.

Used my own idea to solve my problem