?
Solved

UM across hybrid o365

Posted on 2014-01-23
4
Medium Priority
?
1,515 Views
Last Modified: 2014-04-07
Hi peeps

we have hybrid exchange solution with users migrating to o365.

Problem is MS has been a night mare with support. my advice. dont go there.

we have reverted from using SBC due to 3 months of useless MS support. I was told if we keep UM on premise, then we can via the hybrid cloud solution have voice mail sent to users o365 account. at present users who miss calls on the cisco telephony get messages on the exchange UM. those migrating to cloud are not getting messages.

how can I configure to have this working for o365 users. if I keep my UM on premise working with telephony. integrated so all voice messages are managed by UM. hope this makes sense.
0
Comment
Question by:Ancients
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 39803292
Could you please tell me if I got this right?

You want to migrate your Exchange including UM to Office 365 (Exchange online) and want to integrate your Cisco CUCM with UM on cloud ? Is this correct!

I have done a research my self to see if this possible and I think it's possible however, everyone is saying to stay away from such thing as it's a night mare and both MS and Cisco are not working together to make this easier for people like you and me so that's why there's no clear and easy step by step guide for the integration.

From the research I made, The integration seems possible but in the same time it seems not easy and not well documented.

Cisco says in the below link that Microsoft Office 365 is supported and tested on the Release 8.6(2) of Cisco call manager . In the second link one of Cisco engineers says the  (DMZ) premises of Customer’s network.

You will need something like ( Cisco CUBE, Ingate, Sonus..etc )

http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/8_6/cucimocReleaseNote8_6.html#wp363808

I have tried to do this integration once with NET gateway and reading the their guide it seemed pretty easy but it will require a public (3rd party certificate) and a published IP to secure the connection between your Cisco call manager and the UM gateway on Microsoft's side as Microsoft will only use a SIP secured protocol for this connection.
0
 
LVL 1

Author Comment

by:Ancients
ID: 39805405
thanks moh10ly

2nd link?

ill pass this to my engineer
0
 
LVL 24

Accepted Solution

by:
Mohammed Hamada earned 1500 total points
ID: 39805751
This is the second link, i'm not sure if this is pretty useful though.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/unified_messaging/guide/9xcucumg025.pdf
0
 
LVL 1

Author Closing Comment

by:Ancients
ID: 39984875
thanks
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question