James Powell
asked on
Outlook says "disconnected" under Windows 8
After installing Outlook 2007 on a Windows 8 machine, connecting to Exchange 2003 everything was working fine.
Up until about a month ago.
It simply now says "disconnected" with a red x in the status window in the lower right corner.
Tried creating a new profile, and getting rid of the old cached files.
The account creation authenticates fine and accepts the password, but it still reads as "disconnected" and doesn't pull mail.
any suggestions?
Up until about a month ago.
It simply now says "disconnected" with a red x in the status window in the lower right corner.
Tried creating a new profile, and getting rid of the old cached files.
The account creation authenticates fine and accepts the password, but it still reads as "disconnected" and doesn't pull mail.
any suggestions?
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This can also happen if the Internet Explorer is set to 'Work Offline' as well.
SOLUTION
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ASKER
It's definitely not in "Offline mode". I've seen that situation before too, but this is not the case.
I will confirm the other things you suggested and report back. Thanks.