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Remote desktop to Windows XP Stopped working.

Posted on 2014-01-23
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Last Modified: 2014-01-28
I am on a machine that uses windows 7. I have been using for serveral years. I regularly connected via remote desktop to my old windows xp machine. This worked fine until last month. All of my other cowrkers can still connect with their windows 7 machines! Mine is the only messed up one. I cannot remote into any other XP machine either.

I already uninstalled the last MS RDP update and re installed with it no luck. Any suggestions?
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Question by:mossmis
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Expert Comment

by:Sudeep Sharma
ID: 39803565
Did you tried turning off the firewall if it is causing this issue?

What Av or security software are you using? You could also try turning that off and see if that resolved the issue.

Further, are you able to ping the IP of the XP system which you want to RDP to?

Sudeep
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Author Comment

by:mossmis
ID: 39803582
Firewall is off. We use ESET Antivirus (not the security suite). I can remote to any server or other windows 7 machine with ease, just not windows XP. All of our newer machines in the office are similar. Windows 7 with the ESET. Everybody but me can remote into an old XP machine.
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Expert Comment

by:Sudeep Sharma
ID: 39803605
If you telnet to the port 3389 of Windows XP system are you able to do it? Do you get a blank black screen or timed out?

Windows 7 doesn't have telnet installed by default, so you could either install it or use putty to telnet.

Putty
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

Sudeep
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Author Comment

by:mossmis
ID: 39803656
I get a black screen then putty closes after a minute or so.
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Expert Comment

by:Sudeep Sharma
ID: 39803678
Putty has by default SSH port 22 selected. Make sure you select telnet and port 3389.

putty telnet
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Expert Comment

by:Sudeep Sharma
ID: 39803692
I tried telnet on one system on port 3389 and got this error after 1 minutes or so.

telnet to RDP port
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Author Comment

by:mossmis
ID: 39803722
connection closed by remote host.

 Network error: Connection timed out
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Expert Comment

by:Sudeep Sharma
ID: 39803827
Would it be possible to check the RDP settings at the XP?

Did they setup who could connect and who could not?

Sudeep
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Author Comment

by:mossmis
ID: 39803861
I'm a domain admin and also have local admin privileges on the XP machine
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Accepted Solution

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mossmis earned 0 total points
ID: 39804343
I resolved my issue. It is a network issue. My Windows 7 machine was on a different subnet than the windows XP machines I was trying to get to. However, I was also able to VNC to it. I gave my machine an IP on the same subnet and fixed the issue.
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Author Closing Comment

by:mossmis
ID: 39814555
see above
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