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Cache Mode question

Posted on 2014-01-23
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Last Modified: 2014-02-04
I have a user who has Outlook 2010 in cache mode.  We have several users setup this way with our Exchange 2010 server.  I have confirmed that he has a local .ost file that is current in the C:\Users\username\AppData\Local\Microsoft\Outlook  folder.

However, when I look under the account settings > Data File tab, it shows 'online' as the location for this users .ost.  This seems odd as mine shows the path as shown above.

Why would it say online and can that be causing problems?  Is there a way to change it to the users folder, or does the mailbox need to be rebuilt?
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Question by:snyperj
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Expert Comment

by:Patrick Bogers
ID: 39804163
Hi

Thats the beauty off exchange, you can just delete the profile and add it again. Then just by opening Outlook it will recreate the OST file again from Exchange.
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Author Comment

by:snyperj
ID: 39804187
Understood, is there any othjer option?  

This user will do anything NOT to lose their auto-complete list... they just rely to heavily on it.
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Patrick Bogers earned 500 total points
ID: 39804199
Hi

Youre in for second treat, autocomplete lives inside exchange 2010 so it is server sided. They can logon to Outlook on any machine and still have their own autocomplete list..

Recipient AutoComplete lists are now stored on the Exchange Server. A user’s recipient AutoComplete list is now available to any computer on which Outlook 2010 runs that is connected to the same Exchange account. Names can be easily removed from the list by using the new inline Delete function.
Click here to read the whole MS specs about 2010 if you wish.
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