Solved

Suppose to have 4GB only have 2.36 usable??

Posted on 2014-01-23
7
759 Views
Last Modified: 2014-02-15
I have a laptop I just reformatted and set up a dual boot partition on it. Both windows 7 x32.

However one thing I noticed was everythign was quite slow. After looking at the memory I saw this:

Issue
I understand x32 can only utilize 4GB of memory, but why the heck is only 2.36 usable?

I've done nothing to the machine other than reformat it, memory is still good.

I've read something about video memory could cause it to lower your overall memory on a forums site, I don't know much about that particular issue if it even pertained to my situation. I did notice it's showing to adapters for some reason..my laptop only has one gpu, don't know why it's showing 2. I disabled one and that didn't give me my memory back.

Issue

Any ideas how to utilize all or nearly all of my memory back again?
0
Comment
Question by:Pancake_Effect
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 12

Expert Comment

by:jmcmunn
Comment Utility
It's possible that some of the RAM is bad...back in the day I had sticks that were 1GB only show as 512MB when part of the stick went bad (which lead to much worse things happening in the end).

But I would agree that the video RAM or other reserved types of RAM are probably coming off the top before you see this number.  The double video card in the adapters does seem odd, unless it's a higher end rig with two cards in it I see now reason for that.
0
 
LVL 4

Author Comment

by:Pancake_Effect
Comment Utility
It still makes me think it's a software issue because it didn't happen until after the reformat. Would seem to odd for the ram to break during this process.

This laptop is nothing fancy, just a office laptop. Just a Acer Acpire 5750G
0
 
LVL 12

Expert Comment

by:jmcmunn
Comment Utility
Here is what MS has to say about it.  If it's not on this list, then it is almost certainly a hardware specific problem

http://support.microsoft.com/kb/978610
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 70

Accepted Solution

by:
garycase earned 500 total points
Comment Utility
If the laptop has a dedicated card, but you have not disabled the on-chip video in the BIOS, then both adapters are likely using some video address space, which will reduce the address space available for RAM.

As a matter of interest, is there a reason you didn't install the x64 version of Windows 7?    That would resolve the useable memory space issue, as the video addressing wouldn't reduce your available address space.
0
 
LVL 91

Expert Comment

by:nobus
Comment Utility
what laptop model is this??
0
 
LVL 4

Author Comment

by:Pancake_Effect
Comment Utility
@nobus: Acer Acpire 5750G



@garycase: Yeh I could not disable the intergrated. The bios only allowed for "integrated" or "switchable" Normally I would just disable the integrated, something about this laptop must be different. I notice that there is around 4k ofvideo memory being used in the bios. One video card is 2741. So that must mean that both video cards are hogging the memory as well.

I prefer x64 as well, I usually like to keep x32 thought for compatability reasons. Since this is my IT laptop, I sometimes have to use very specific old managment tools where sometimes it's just easier to deal with it in x32, than trying to figure out work arounds in x64. But heck, I might have to go to x64 if there's no way to get some more more memory. Even having 3.5 gigs or something would be fine.
0
 
LVL 91

Expert Comment

by:nobus
Comment Utility
remove the non integrated video card, and check how much ram you have
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now