Solved

Windows explorer truncates path to .\.\.\

Posted on 2014-01-23
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Last Modified: 2014-02-03
Some folders on our network are truncating causing problems with programs.
example
\\server\shared\user\home_folder\directory truncates to
\\server\shared\.\.\.

I have spent several hours on this.   Any help would be appreciated.

This is happening on Windows 7 Pro and is only an issue with some network shares, not all
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Question by:nathanwilliams
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3 Comments
 
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Expert Comment

by:Perarduaadastra
ID: 39804647
Are there any symbols in the sharename path of the shares affected, as opposed to just letters and numbers? If so, try removing it from the path and see if that makes a difference.
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Accepted Solution

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nathanwilliams earned 0 total points
ID: 39818793
We finally tracked down the issue.  We have a riverbed WAN caching appliance that seemed to be causing the problem.  I do not know what our riverbed admin changed specifically, but it did address the issue.

Perarduaadastra,
Thank you for responding to this.
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Author Closing Comment

by:nathanwilliams
ID: 39829079
The issue turned out to be our WAN caching appliance.  I do not have details on what was changed on the appliance to fix the issue
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