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Can't enter Smart Host Authentication Settings

Posted on 2014-01-23
Last Modified: 2014-01-24

An Exchange 2010 server was just added to an environment containing an Exchange 2003 server.

When I try to add the Smart Host Authentication Settings to a send connector in Exchange 2010, all the radio buttons and fields are unavailable (grayed out).

As i search for answers i can only find information on how to create the connector.

Thanks for your help!
Question by:tbudo
  • 5
LVL 10

Expert Comment

ID: 39804947
Hi there, what account are you using?
are you using the full Administrator or other?

Author Comment

ID: 39804970
I'm logged in as domain admin.

Author Comment

ID: 39805488
Uploaded image of issue
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.


Author Comment

ID: 39805509
By creating a new outbound connector using the wizard I was able to add the authentication credentials.

Author Comment

ID: 39806534
I've requested that this question be closed as follows:

Accepted answer: 0 points for tbudo's comment #a39805509
Assisted answer: 0 points for tbudo's comment #a39805488

for the following reason:

By creating a new outbound connector using the wizard I was able to add the authentication credentials.

Author Comment

ID: 39805512
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 500 total points
ID: 39805790
The greyed out connector is an Exchange 2003 connector which you cannot modify. As you have found, you need to replace it. The old will need to be deleted from Exchange 2003 ESM to ensure email flow is correct.


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