Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlook meeting request - delegation query

Posted on 2014-01-23
5
297 Views
Last Modified: 2014-02-18
Setup - Outlook 2007 connecting to an Exchange 2007 server.

Scenario - a Manger has delegated calendar access to another user (the Delegate). A meeting request is sent to the Manager, and both the Manager and the Delegate receive an e-mail in their inbox relating to the meeting.

Either the Manager or the Delegate can accept the meeting (which is the required behaviour) and if accepted, the meeting will appear in the Manager's calendar (again OK). However, the meeting request is only deleted from the e-mail of the recipient who responded - eg if the Delegate responded, the e-mail will be removed from their inbox, but it still remains in the Manager's inbox.

Is it possible to configure this so that if EITHER recipient responds to the meeting request, the e-mail is removed from BOTH of the inboxes?

If this setup is not feasible in the O2007 / E2007 scenario, do later versions of either offer this functionality?
0
Comment
Question by:Michael986
  • 3
  • 2
5 Comments
 
LVL 32

Expert Comment

by:Robberbaron (robr)
ID: 39805098
I dont believe so as the email has actually been delivered to two different mailboxes. I suspect it needs a specific backend app to handle this case. (While I have not specifically looked , i have not come across one)
0
 

Author Comment

by:Michael986
ID: 39805395
I dont believe so as the email has actually been delivered to two different mailboxes

That's true, but Exchange is able to recall e-mails (or at least un-read e-mails), so it would be feasible in theory for it to recall / remove this unwanted e-mail
0
 
LVL 32

Assisted Solution

by:Robberbaron (robr)
Robberbaron (robr) earned 250 total points
ID: 39805430
Agreed but I don't think the capability is part of exchange or Outlook as out of the box .
0
 

Accepted Solution

by:
Michael986 earned 0 total points
ID: 39857904
I've done some more research into this and have not found any way that this can be done. Microsoft seem to acknowledge the issue in their documentation and the only solution they give is for the 'Manager' and the 'Delegate' to agree between themselves who will accept the meetings.

Not ideal - hopefully some more though will be put into this in future versions
0
 

Author Closing Comment

by:Michael986
ID: 39866926
See last comment
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question