Solved

MSVCR80.dll missing and can't install iTunes

Posted on 2014-01-23
4
1,167 Views
Last Modified: 2014-01-28
Recently I tried to update iTunes (Jan 2014) and was suddenly met with a problem: MSVCR80.dll is missing and it won't update. I did some searching and installed Microsoft Visual C++ 2012 Redistributable (x86) 11.061030 to try and solve it. This did not help.

I uninstalled iTunes, as I thought that the file, MSVCR80.dll, might be installed if I try a fresh install of iTunes. Well, that hit a snag. I can't install a new copy of iTunes either now, so i am iTunes-less, which I a problem, as I use the software to manage the music on my ipod.

I'm at a loss, what do I do now to get MSVCR80.dll so I can install iTunes again?

thanks
0
Comment
Question by:marshalln
  • 2
4 Comments
 
LVL 34

Accepted Solution

by:
Dan Craciun earned 250 total points
ID: 39805577
Go into Programs and Features and uninstall:
 
iTunes
Apple Application Support
Apple Mobile Device Support
Apple Software Update
 
Reboot. Download a fresh copy of iTunes. Right click on the exe file and select Run as Administrator. Should fix the issue.

At least it did for some folk here: https://discussions.apple.com/thread/5817040?start=0&tstart=0

HTH,
Dan
0
 
LVL 11

Expert Comment

by:Pradeep Dubey
ID: 39805589
http://www.dll-files.com/dllindex/dll-files.shtml?msvcr80

download this file and copy to the system32 folder. Reboot the machine, it will start working.
0
 
LVL 34

Expert Comment

by:Dan Craciun
ID: 39805592
There is a thread here: http://social.msdn.microsoft.com/Forums/vstudio/en-US/9bb3ad93-9c91-4a61-9a7d-08f29df3507c/msvcr80dll-problem?forum=vcgeneral 
where a developer of the Visual C++ Libraries team advises against using that dll from dll-files.com.

It's an apple problem, they messed it up and they should provide a solution.
In the mean time, uninstall anything apple related and then reinstall Itunes.

http://pcsupport.about.com/od/findtheproblem/qt/dll-download.htm
0
 

Expert Comment

by:dingbatoldman
ID: 39816491
Implementing the solution Dan suggested appears to have solved my iTunes problem on a PC running Windows 8.1. I also browsed the Apple Support Community and observed some of the ways Apple users work. It was an interesting day.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Different resolutions on extended monitors 17 40
SBS 2003 Windows 7 issues 7 33
Windows 10 in-place ugprade stuck on 0% 6 32
Outlook 2010 meeting recurrances 26 11
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question