Cannot remove disabled mailbox after database move

I have a mailbox that i have migrated from 1 database to another. A copy of the mailbox still exists on the old (source) database.

I have tried using the Remove-Storemailbox command, but despite using a number of options it says that it cannot find the mailbox.

The command i am using is
remove-storemailbox -database DBName -identity <identity> -MailboxState SoftDeleted

Open in new window

.

I have tried using the users mail alias, their network username and the mailboxguid for the identity parameter, but unfortunately none of these work (all getting the same mailbox doesn't exist on database.

Help! This is a 2gb mailbox that i need to reclaim the whitespace for otherwise my database will hit the 1gb limit very soon and stop working!
jesus_hairdoAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
jesus_hairdoConnect With a Mentor Author Commented:
I have managed to get this resolved via command line. It seems like the command prefers a "Display Name" for the Identity parameter. Once I used that the command ran fine.

So for future reference that was:

remove-storemailbox -database DBName -identity "User A" -MailboxState SoftDeleted

Open in new window

0
 
Simon Butler (Sembee)ConsultantCommented:
How do you know the mailbox is still there?
If you have moved it then it has gone - Exchange will release the space on its next clean up.

Simon.
0
 
jesus_hairdoAuthor Commented:
There database is showing if i run the following command
get-mailboxstatistics -Database <DBNAME>| where-object {$_.DisconnectDate -ne $null}

Open in new window


I realise that exchange will release it when it cleans up, but my understanding is that this will be kept according to the retention settings which we have set as 14 days.

I need to remove it now to free up whitespace in the database to prevent the database from growing in size any further as I am very low on disk space on the volume that the database is mounted from
0
Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

 
michaelalphiCommented:
In order to remove mailbox from exchange database, you can use the Exchange Management Console or the powershell.
Checkout this link :http://technet.microsoft.com/en-us/library/bb201683%28EXCHG.141%29.aspx
0
 
jesus_hairdoAuthor Commented:
The link you have provided appears to be for removing a mailbox database (rather than a mailbox).

The scenario is that i have moved userA from mailserverA to mailserverB.

The active mailbox is now on mailserverB with a disabled copy on mailserverA.

I am now trying to manually remove the copy on mailserverA. I have tried using the remove-storemailbox  command. This is a command that I have successfully used on disconnected mailboxes and according to microsofts page for this command (http://technet.microsoft.com/EN-US/library/d5cb00f2-f475-45cf-b72e-0962e5eed070(EXCHG.141).aspx), should be able to use for my exact scenario
0
 
pcmghouseCommented:
There is one quick way but it will affect all the deleted mailboxes on that database.
Change the retention (keep deleted mailboxes) to 0 days.
0
 
jesus_hairdoAuthor Commented:
The command line in my comment worked!
0
All Courses

From novice to tech pro — start learning today.