Solved

HP Z820 Boot Warning:  "932 Warning one of the QPI links not operating"

Posted on 2014-01-24
6
2,785 Views
Last Modified: 2016-08-30
I have a HP Z820 E5-2670 1TB 16GB, NVIDIA QUADRO 4000 2GB, Intel Pro1000 PT Dual Port
that is giving me a post error "932 Warning one of the QPI links not operating".  If I ignore the error the machine boots up without a problem.

Has anyone see this before, do you know what the resolution is?
0
Comment
Question by:commeng
  • 3
  • 2
6 Comments
 
LVL 7

Expert Comment

by:Christopher Martinez
ID: 39806905
Hrm, well i have never seen this particular error before but what i can tell you is the QPI link is what links the CPU to the chipset and/or another CPU in the case of multi-socket systems. Have you overclocked your GPU by chance?
0
 
LVL 55

Accepted Solution

by:
andyalder earned 500 total points
ID: 39806995
It certainly links the two CPUs together as above and with those particular workstations there are meant to be 2 QPI links between the CPUs. You may not even notice performance degradation with just 1 QPI link working

If it's not under warranty or maintenance I would first reseat each CPU but it's more likely to be the motherboard. It's almost guaranteed that it is under warranty since the E5-2670 was only released Q1/12 and those workstations should have 3 years warranty, rightly so since it's more powerful than many servers.
0
 

Expert Comment

by:emman Adjei
ID: 41775931
so I got the same error: '932 Warning one of the QPI links not operating" in this case what should I do, is it fixable, should I continue to use the computer like that or stop
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 
LVL 55

Expert Comment

by:andyalder
ID: 41776043
It'll work fine with just 1 QPI link. If it's still under warranty then log it with HP, if not then I would ignore it as a new motherboard won't be cheap.
0
 

Expert Comment

by:emman Adjei
ID: 41776048
ok thanks
0
 

Expert Comment

by:emman Adjei
ID: 41776229
ok so how many qpi links are there
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Learn about cloud computing and its benefits for small business owners.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now