Solved

Action pack Dynamics CRM won't install after trial

Posted on 2014-01-24
1
470 Views
Last Modified: 2014-02-21
I have downloaded the Microsoft Dynamics CRM 2013 trial version from the Microsoft site. Installed it, configured it, used trial serial. Worked fine. Trial expired.
Then I tried to run it with my Action Pack serial, which won't accept the key.

After calling microsoft, I found out that you can not use a MAPS key on a Retail installation. Weird. So, as they recommended, I completely uninstalled it.

Then, I ran the MAPS CD installer. When installing, I chose "use previous deployment" and selected my database that I had filled in the past. The CRM2013 database.

Eventhough I am installing the MAPS version/CD now, it keeps saying my serial is not valid.
When installing, it first asks for a serial. This validates fine. When I select my previous deployment, it suddenly refuses....

What do I need to edit in the database, to get this serial to work?...
0
Comment
Question by:redworks
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 29

Accepted Solution

by:
Feridun Kadir earned 500 total points
ID: 39807844
Interesting to hear about the MAPS and Retail keys, I've not heard that before.

What I would do is uninstall CRM, and then in SQL Server delete the MSCRM_CONFIG database. That database is a deployment configuration and does not contain your business data. That is stored in another database which has a name that ends in _MSCRM.

Then install CRM and proceed as if it is a new deployment. You will end up creating a new organization database (but you will not use this). After CRM is installed, use the Deployment Manager to import your original database. If you have CRM workgroup the new database created during installation will be removed from the deployment. If you have the server edition you will have both organisations. In this case you can disable and then delete the new organisation. You will also need to delete the SQL database for the new organization.

Hope this helps.
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For cloud, the “train has left the station” and in the Microsoft ERP & CRM world, that means the next generation of enterprise software from Microsoft is here: Dynamics 365 is Microsoft’s new integrated business solution that unifies CRM and ERP fun…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question