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Action pack Dynamics CRM won't install after trial

Posted on 2014-01-24
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Last Modified: 2014-02-21
I have downloaded the Microsoft Dynamics CRM 2013 trial version from the Microsoft site. Installed it, configured it, used trial serial. Worked fine. Trial expired.
Then I tried to run it with my Action Pack serial, which won't accept the key.

After calling microsoft, I found out that you can not use a MAPS key on a Retail installation. Weird. So, as they recommended, I completely uninstalled it.

Then, I ran the MAPS CD installer. When installing, I chose "use previous deployment" and selected my database that I had filled in the past. The CRM2013 database.

Eventhough I am installing the MAPS version/CD now, it keeps saying my serial is not valid.
When installing, it first asks for a serial. This validates fine. When I select my previous deployment, it suddenly refuses....

What do I need to edit in the database, to get this serial to work?...
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Question by:redworks
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Feridun Kadir earned 500 total points
ID: 39807844
Interesting to hear about the MAPS and Retail keys, I've not heard that before.

What I would do is uninstall CRM, and then in SQL Server delete the MSCRM_CONFIG database. That database is a deployment configuration and does not contain your business data. That is stored in another database which has a name that ends in _MSCRM.

Then install CRM and proceed as if it is a new deployment. You will end up creating a new organization database (but you will not use this). After CRM is installed, use the Deployment Manager to import your original database. If you have CRM workgroup the new database created during installation will be removed from the deployment. If you have the server edition you will have both organisations. In this case you can disable and then delete the new organisation. You will also need to delete the SQL database for the new organization.

Hope this helps.
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