Hotmail and Outlook Access

Hotmail-Login-failing-Redacted.pdf

I can log in via the web to my hotmail account, but when I try and access it with MS Outlook 2013 on the Desktop it does not seem to accept the password.

How do I reset the password so that it works with outlook on the desktop
steveurichAsked:
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Paul SauvéConnect With a Mentor RetiredCommented:
I understand, then, as I mentioned above, you must
If only Outlook says that you have an invalid password, then delete the existing Hotmail account in Outlook and add the correct one.
Also, I think you have to enter the password using the keyboard, since cut and paste the password into Outlook does NOT work.

PaulS
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Paul SauvéRetiredCommented:
In Outlook via the Tools menu -> email Accounts -> View or change existing email accounts -> Next -> select Hotmail

Enter the password... click Save...
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steveurichAuthor Commented:
I do that and while I can log in via the web I can't from Outlook.

If you check out the image attached to the first post, it looks as if it is going to something with a m. in front of it, might that mean mobile?
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Paul SauvéRetiredCommented:
My understanding is that you are using MS Office Outlook and that you are trying to access your Hotmail account using Outlook.

Please have a look here to see if this helps: How to Change an Outlook Password. Scroll down to the version of Outlook you are using.
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steveurichAuthor Commented:
Good Link but I have done that and Microsoft still says that I have an invalid password. Is there a way to contact Hotmail.com support?
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Paul SauvéRetiredCommented:
You mentioned in your question that you can logon to your Hotmail account from a browser over the Internet.

If only Outlook says that you have an invalid password, then delete the existing Hotmail account in Outlook and add the correct one.

If this is NOT the case, then logon to your Hotmail account and click on Can't access your account to recover your password.Password lost
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steveurichAuthor Commented:
I did that to get the password for web browser access to hotmail.com but even thought I cut and paste the password into Outlook I still am unable to access it via Outlook
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steveurichAuthor Commented:
Will Try
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steveurichAuthor Commented:
Not really working yet, will try and contact Microsoft.
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