Need to find which user or IP phone has dialed a certain string.
Posted on 2014-01-24
I'm using a Cisco CallManager 6.1xxx. I have a user that continues to forward calls to another business. At least that is what it appears like. Our source phone provider (comcast) is stating that the forward is happening from the phone itself with a *72 xxx-xxx-xxxx combination. Is there a way i can use the Real time monitoring tool to scour the logs for the # dialed, and find out which of my extensions (Directory #'s) is dialing this pattern? WOULD BE A HUGE HELP, Thank you