Solved

cisco AIR-CT2504-K9) (P) Wireless Controller

Posted on 2014-01-24
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Last Modified: 2014-01-25
The software boots-up okay, but cannot enter any of the following commands.  User Name (or 'Recover-Config' this one-time only to reset configuration to factory defaults)  User:  

The cursor just blinks and will not allow me to type anything on the command line.
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Question by:Lifeguard223
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Expert Comment

by:Miftaul
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Did you Console/SSH into the WLC. or HTTPS access.
If in console, please check the program settings are Ok.
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Expert Comment

by:Craig Beck
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You need to console to the WLC to enter the recover-config command at the user prompt.
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Author Comment

by:Lifeguard223
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I am using SecureCRT program to connect my laptop to the console port on the controller and have set it up for Serial connection Baud rate 9600, Data bits 8, Parity None and stop bits 1
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Expert Comment

by:Craig Beck
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Can you check that flow-control is disabled?  If you have flow-control enabled it will cause this.
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Author Comment

by:Lifeguard223
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I have the RTS/CTS check box under Flow control checked, but not DTR/DSR or XON/XOFF checked.  What shoud be checked or unchecked.
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Craig Beck earned 500 total points
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Uncheck everything in the Flow Control section.
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Author Comment

by:Lifeguard223
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I have unchecked everthing and it now works.  I tested this with a 2911 Router and these same setting worked okay.  Why do they affect this controller?
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Author Closing Comment

by:Lifeguard223
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The Flow Control for the Serial connection was the problem and needed to uncheck the boxes to get it working with the Wireless Controller.
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Expert Comment

by:Craig Beck
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Some serial controllers just require different settings.  It's completely hardware-dependent.
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Author Comment

by:Lifeguard223
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Okay,  I understand and I have provided you with excellent support.  Thanks!

Eugene
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