Solved

Urgent Help : Exchange 2010 DAG / Outlook 2013

Posted on 2014-01-25
7
14 Views
Last Modified: 2016-05-20
Hi All,

We had a failover of our databases earlier today as the main server crashed.

After this was brought back up and made the live server again, most of the clients server setting updated from outlook-dr.domain.com back to outlook.domain.com.

But there are a few Outlook Clients that haven't updated back and now don't work as they are trying to connect to outlook-dr.domain.com, but when running get-mailboxdatabase and checking all the databases are pointing at outlook.domain.com.

If I go into the clients in question, i cannot update the server setting either as it is greyed out, but if I create a new profile for the user it is then fine.

Can someone help.

Thanks

Paul
0
Comment
Question by:essexboy80
7 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39809154
Have you tried to change the clients to use Outlook Online mode (non cached)? Does that correct it? When you said that creating a new profile corrects this issue make me think that something with corrupt or not updating in the users local OST file (cache).

Will.
0
 
LVL 17

Expert Comment

by:Gaurav Singh
ID: 39809170
check the External URLs for virtual directories.
0
 
LVL 1

Author Comment

by:essexboy80
ID: 39809264
Will,

The users are in online mode already.

Will check External URL's, but out of 100 users only 5 have issues.

Paul
0
Integrate social media with email signatures

Is your company active on social media? Do you also use email signatures? Including social media icons in your email signature is a great way to get fans for free. Let all your email users know you’re on social media quickly and easily, in a single click.

 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 39809498
When you open the Outlook client hold ctrl+right click on the Outlook icon in the system tray and select "connection status". Check to see what servers the users are trying to connect to.

Will.
0
 
LVL 4

Expert Comment

by:pcmghouse
ID: 39811194
Can you please explain the situation in detail.
0
 
LVL 1

Author Comment

by:essexboy80
ID: 39822550
what detail do you need?
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

948 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now