Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Could a dead battery be the problem with my laptop, and if not, what is?

Posted on 2014-01-25
8
Medium Priority
?
737 Views
Last Modified: 2016-11-23
Hi folks, I am new to this Experts Exchange thing so I'm not sure if my question is appropriate for this forum. That being said....

I was given a broken Dell Inspiron 1545 laptop.  The computer's power jack had come apart, and now the cord wouldn't attach correctly.  

Then I bought this: http://www.amazon.com/gp/product/B00350LQ1O/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1 and installed it.

When I plugged in the cord, the power light blinked orange/red 3 or 4 times and then white once.  This repeated until at some point the light turned solid white. I took this to be a good sign and left the laptop to charge before I tried to turn it on.

When I came back, the power light was out and the computer showed no signs of life.

I'm confused as where to go from here.  Could a dead battery be the problem?  I don't want to invest in a replacement battery if it is likely something else.

Thanks for your time.

Mark
0
Comment
Question by:MVMangiaratti
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 98

Assisted Solution

by:John Hurst
John Hurst earned 900 total points
ID: 39809243
Are you sure the adapter is correct?

With any (Lenovo) laptop I have had, you can remove the battery, plug in the (Lenovo) adapter and turn on the PC.

Try that here to see if the PC works at all. If it works without a battery and does not work with a battery, then the battery is the problem.

I do hope your alternative adapter is correct.

... Thinkpads_User
0
 
LVL 34

Assisted Solution

by:Michael-Best
Michael-Best earned 300 total points
ID: 39809244
The power charging circuit may be the fault.
Does it run fine on an AC adapter when plugged in with the battery removed?
Then when the battery is plugged in does it fail to charge and also fail to power up?
A replacement battery is the answer if it powers up when plugged into the AC but wont power up on baterry only
0
 

Author Comment

by:MVMangiaratti
ID: 39809251
Is that the case for all laptops?

Because It does not power up without the battery.
0
Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

 
LVL 98

Accepted Solution

by:
John Hurst earned 900 total points
ID: 39809265
If it will not power up without the battery, there is a very good chance (considering your description) that the alternative charger damaged the charging circuit which is part of the motherboard.

If you know how, test the battery output with a voltmeter and then possibly try to start the computer with battery but no adapter.

I think the machine is damaged.

... Thinkpads_User
0
 
LVL 18

Assisted Solution

by:web_tracker
web_tracker earned 300 total points
ID: 39809502
I think that you may have fried the mobo it is possible the power jack board may not have been properly installed. Most laptops can be powered on with just the ac adaptor, If it does not show any more sign of live, try reinstalling the power jack board and try powering on with the ac adapter only.  Does your ac adapter itself have an led if it does it light up, and what happens when you plug it into the computer does the led stay on.
0
 

Author Comment

by:MVMangiaratti
ID: 39810572
Thanks to all who replied, I'll probably see if I can get a repair consult from a local computer shop. This one is a bit over my head
0
 
LVL 98

Assisted Solution

by:John Hurst
John Hurst earned 900 total points
ID: 39810622
If it comes to motherboard, as it looks like it will, make sure the computer is worth fixing. It may not be economical.


....   Thinkpads_User
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39822314
@MVMangiaratti - Thank you and I was happy to help.

.... Thinkpads_User
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Computer running slow? Taking forever to open a folder, documents, or any programs that you didn't have an issue with before? Here are a few steps to help speed it up. The programs mentioned below ALL have free versions, you can buy them if you w…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question