WINDOWS LIVE MAIL HAS STOPPED WORKING
WINDOWS LIVE MAIL HAS STOPPED WORKING
getting this message even though i have done the following..
running windows 7 pro 64 bit
1. restore
2. updated to ver.2012 windows live essentials
3. removed update KB2670838
4. changed smtp to 587 vs. 25
5. changed to smtp and pop3 FROM url type of connection
1.ques.also would be how to UNINSTALL IE completely and then REINSTALL
2. HOW to Uninstall Windows live Completely and then reinstall...
**meaning wipeout the files/folders of the above after uninstalling..
could this be related to java/flash player updates? or ?? updates
getting this message even though i have done the following..
running windows 7 pro 64 bit
1. restore
2. updated to ver.2012 windows live essentials
3. removed update KB2670838
4. changed smtp to 587 vs. 25
5. changed to smtp and pop3 FROM url type of connection
1.ques.also would be how to UNINSTALL IE completely and then REINSTALL
2. HOW to Uninstall Windows live Completely and then reinstall...
**meaning wipeout the files/folders of the above after uninstalling..
could this be related to java/flash player updates? or ?? updates
ASKER
happens all the time, if it was just once in a "blue moon" it wouldn't be a problem. Have already uninstalled, updated, reinstalled updated ver. and still not resolved.
At this point then, there are more aggressive things to consider.
1. Run System File Checker. Run SFC /SCANNOW and allow to complete. Restart and test.
2. Run a Windows 7 Repair Install. This should keep data and programs, but you should back up first. Unfortunately, there is no guarantee this will fix Windows Live Mail.
3. Check for viruses and malware. Scan thoroughly with your own scanner and then run Malware bytes.
Finally, if your system is running properly otherwise and not causing problems, consider using another email tool like Outlook (if no other user is using Outlook) or Thunderbird (if Outlook is otherwise in use).
... Thinkpads_User
1. Run System File Checker. Run SFC /SCANNOW and allow to complete. Restart and test.
2. Run a Windows 7 Repair Install. This should keep data and programs, but you should back up first. Unfortunately, there is no guarantee this will fix Windows Live Mail.
3. Check for viruses and malware. Scan thoroughly with your own scanner and then run Malware bytes.
Finally, if your system is running properly otherwise and not causing problems, consider using another email tool like Outlook (if no other user is using Outlook) or Thunderbird (if Outlook is otherwise in use).
... Thinkpads_User
ASKER CERTIFIED SOLUTION
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Windows Live Mail is part of Windows Live Essentials. Uninstall that, restart and run Windows Update to install it again.
..... Thinkpads_User