Solved

WINDOWS LIVE MAIL  HAS STOPPED WORKING

Posted on 2014-01-25
4
2,662 Views
Last Modified: 2014-02-06
WINDOWS LIVE MAIL  HAS STOPPED WORKING

getting this message even though i have done the following..

running windows 7 pro 64 bit

1. restore

2. updated to ver.2012 windows live essentials
3. removed update KB2670838
4. changed smtp to 587 vs. 25
5. changed to smtp and pop3 FROM url type of connection


1.ques.also would be how to UNINSTALL IE completely and then REINSTALL
2. HOW to Uninstall Windows live Completely and then reinstall...
**meaning wipeout the files/folders of the above after uninstalling..


could this be related to java/flash player updates? or ?? updates
0
Comment
Question by:gstevederby
  • 2
4 Comments
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
How often does it stop working? I have WLM running on my Windows 7 Pro 64-bit desktop and it "Stops Working" once a month or a bit less. I just ignore it because it works fine otherwise.

Windows Live Mail is part of Windows Live Essentials. Uninstall that, restart and run Windows Update to install it again.

..... Thinkpads_User
0
 

Author Comment

by:gstevederby
Comment Utility
happens all the time, if it was just once in a "blue moon" it wouldn't be a problem. Have already uninstalled, updated, reinstalled updated ver. and still not resolved.
0
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
At this point then, there are more aggressive things to consider.

1. Run System File Checker. Run SFC /SCANNOW and allow to complete. Restart and test.

2. Run a Windows 7 Repair Install. This should keep data and programs, but you should back up first. Unfortunately, there is no guarantee this will fix Windows Live Mail.

3. Check for viruses and malware. Scan thoroughly with your own scanner and then run Malware bytes.

Finally, if your system is running properly otherwise and not causing problems, consider using another email tool like Outlook (if no other user is using Outlook) or Thunderbird (if Outlook is otherwise in use).

... Thinkpads_User
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 500 total points
Comment Utility
gstevederby--Why do you want to uninstall IE11?

To uninstall it and revert to whatever version of IE you had previous to IE 11:
Start|Control Panel|Programs and Features|View Installed Updates (upper left) and you will find Internet Explorer 11 in the Microsoft Windows section.  Click and click Uninstall.

Or a Repair Install (as suggested) will bring IE back to IE 8.
http://www.sevenforums.com/tutorials/3413-repair-install.html

You can reinstall using the download file here.
http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages


"HOW to Uninstall Windows live Completely "
Use a program such as RevoUninstaller.  Wait to complete Step 4 which cleans up bits and pieces from the Registry.  (There is even a Step 5 to look for more.)
http://www.revouninstaller.com/revo_uninstaller_free_download.html

This would be much more efficient than "**meaning wipeout the files/folders of the above after uninstalling.."

Finally, the reason for Windows Live Mail crashing is probably a conflict with some other program or file.  Have you looked in Event Viewer for info on Errors timestamped when the crash occurs?  Or Start|type reli|click View Reliability Monitor| see what info is in the Action column.  You are looking for a Faulting Module.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

How can MDaemon MRK files and MSG files work together? We can also say that, how worldclient and Outlook connecter works, using both application collectively you can view your mails, contacts, calendar, task, notes. In this article you can unders…
Zimbra is famous for its platform independency, ability to manage multiple user accounts, easy assimilation with 3rd party applications, social network certification etc. Here, we discuss about how users can move multiple Zimbra user accounts to Exc…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now