Solved

Can't uninstall Norton Internet Security or Anti-Theft on new Windows 8.1 computer

Posted on 2014-01-26
7
7,542 Views
Last Modified: 2014-09-20
Can't uninstall Norton Internet Security or Anti-Theft on new Windows 8.1 computer.  

When I open control panel and click on either to uninstall nothing happens.  I've rebooted the computer but no luck.

How do I remove them?
0
Comment
Question by:jrsitman
7 Comments
 
LVL 87

Accepted Solution

by:
rindi earned 400 total points
ID: 39810187
Check the Symantec site. Their only useful tool available is one for completely removing their other stuff.

I wouldn't know about "AntiTheft" though. That could be a manufacturer provided tool.
0
 
LVL 24

Expert Comment

by:aadih
ID: 39810188
You could try (1) a third-party uninstaller like Revo Uninstaller or (2) a special removal program (if available from the vendor, Norton).
0
 
LVL 30

Expert Comment

by:Gareth Gudger
ID: 39810210
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Closing Comment

by:jrsitman
ID: 39810233
Didn't remove Anti-Theft, but did Internet security.

Thanks
0
 
LVL 87

Expert Comment

by:rindi
ID: 39810258
If Antitheft is a manufacturer provided feature, I'd leave it there anyway, as it would make sense to have. With it you can probably track your stolen Laptop whenever it has been turned on, and you can probably also remotely nuke it, so it gets useless for the thief, both features I think are a good idea.
0
 

Author Comment

by:jrsitman
ID: 39810273
Thx
0
 

Expert Comment

by:timothy97402
ID: 40334687
The Norton Anti-Theft is a subscription service.  It comes pre-installed on many brands of laptop and if you do not pay to continue the subscription then it expires and is useless.  It does keep running as a service in Windows and there still is an icon in the system tray.

It is rather bogus in that, if you have never subscribed, you can't uninstall it normally as you have no account username and password.

Usual Norton tactic.  Pay to be included as bloat on my new computer and then make things difficult to get rid of to boot!
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The goal of this Micro Tutorial is to help navigate beginning users with the app store on Windows 8. It will explain exciting features how to maximize your PC through these apps. This will be demonstrated using Windows 8 operating system.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now