Website blocked from Watchguard XTM505

Posted on 2014-01-26
Last Modified: 2014-02-10
Our clients  Watchguard XTM505 is blocking them from getting to hiring website. Starting about two months ago they could no longer get into the employer hiring section of It will let them put in their user name and pswd and then times out. We can get to the website if we bypass the Watchguard and we have put in exceptions into the Webblocker on the Watchguard. We have also put the IP addresses for the website into the firewall > blocked sites exception list. We did try and disable the Webblocker subscription service and still no luck. Any comments on configuring the Watchguard to allow us to finish the login at website would be appreciated.
Question by:Pangeia
  • 4
  • 2
LVL 28

Expert Comment

ID: 39812008
Have you checked when you are bypassing the Watchguard if the hiring site at is really located there?  I've seen way too many sites that make use of third party sites to do the heavy lifting on their web sites. So, although you go to, the hiring site might actually be at some totally unrelated site that you might be blocking.

I've also seen where some sites, like Facebook, make use of other domains to host their content and just making an allow rule for isn't enough to get many web filtering systems to allow it through successfully.
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 39812333
If we look at the website, it has many scripts from the other website. You may need to look, if adding those websites helps. Please see below.

monster website

Author Comment

ID: 39817673
We have put all the above in the exceptions for Webblocker on the Watchguard. We have also put the IP addresses for the websites into the firewall > blocked sites exception list. Still no luck, please let me know if you have any other ideas, thank you.
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

LVL 28

Accepted Solution

jhyiesla earned 500 total points
ID: 39820729
Two other thoughts.

On the Watchguard side, have you tried contacting the company telling them your story and see if they know of some other things that need to be unblocked?

Second, try contacting to see if their login site has some specific IE or other browser requirements. I've found that many times a standard install of IE will NOT allow certain things to work because the site you are attempting to access has written their code to need certain IE settings to be tweaked.

Author Comment

ID: 39834221
We will be contacting Watchguard tomorrow and see if they have any suggestions. I will post the update as soon as we know, thank you.

Author Comment

ID: 39847476
Here is what Monster came back with:
Monster IP Ranges:  
South Boston:

In addition we had to add a new Firewall Policy to the WatchGuard in order to fix the problem with the above IP addresses and subnet.

Author Closing Comment

ID: 39847480
Thank you for your help.

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Bada platform is becoming more and more famous this days and people talking about same. Some friends included those who have bada OS mobile asked me "what is bada?"and "what its features?". That encouraged me to research and write this article. [st…
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question