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IE 9 in MS Terminal Server 2008 opens fine but wont load any pages.

Posted on 2014-01-26
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Last Modified: 2014-02-17
Hi
I'm running Internet Explorer 9 in terminal server 2008 standard.  I recently updated to Adobe Flash 12 but now I'm finding the browsers will load but won't ever load a page regardless of what page you try.  This effects all TS users in every terminal server I'm made the update and consistent throughout.  I just tried to uninstall Flash 12 from one of the TSs and it didn't seem to matter.  Any suggestions would be much appreciated.  Thanks.

Pete
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Question by:sndmnsix
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10 Comments
 

Author Comment

by:sndmnsix
ID: 39810675
I'd like to add that I can ping to internet names like yahoo.com and msn.com no problem.  I run Trend Micro Office Scan 10 for all the terminal servers.  I ran a full scan on one of the terminal servers and didn't detect any problems.
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LVL 17

Expert Comment

by:WORKS2011
ID: 39811023
what happens if you install IE10?
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Author Comment

by:sndmnsix
ID: 39811025
I didn't think I could load IE10 on 2008 Standard ??
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LVL 17

Expert Comment

by:WORKS2011
ID: 39811030
I know its compatible with 2008 R2 Standard, I believe it's fine. If not it will warn you it's not compatible.
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LVL 17

Expert Comment

by:WORKS2011
ID: 39811031
Looking for the exact specs now, one minute
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LVL 17

Expert Comment

by:WORKS2011
ID: 39811041
I stand corrected, it won't allow 10 on my virtual machine running standard I tested on I was thinking of R2.
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Author Comment

by:sndmnsix
ID: 39811043
ok.  I tried to run IE with out addons but it threw a DEP error.
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Author Comment

by:sndmnsix
ID: 39812500
So I decided to wipe out a terminal server completely and reload it.  I basically just took one of them out of the farm and nuked it.  I reloaded it completely fresh and confirmed the browser was working but as soon as someone logged into it, the browser was unusuable again.  I ran malwarebytes and it detected infection in this person's profile.  I ran hijackthis 2.04 and came across this:
Broken Internet access because of LSP provider nlaapi.dll missing

any thoughts?
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Accepted Solution

by:
sndmnsix earned 0 total points
ID: 39854608
The reason the browser stopped working was because of something called Rapport.exe.  Banks use it as an added security to the browser for their business clients.  Not sure why it decided to have a problem but I uninstalled it and reinstalled a newer version from the website.  All was well afterwards.  Took forever to figure this out.
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Author Closing Comment

by:sndmnsix
ID: 39864332
I waiting to see if anyone had any ideas that I could try.  I just eventually stumbled across it myself.
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