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hosting remote desktop support server (free/opensource)

Posted on 2014-01-26
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Last Modified: 2015-09-07
Client needs to host a private remote desktop support server for their helpdesk.

The helpdesk needs to be able to have functionality like logmein and or teamviewer.

The solution needs to be open source/free.

Regards
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Question by:HalCHub
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5 Comments
 
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Accepted Solution

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Surrano earned 270 total points
ID: 39811295
http://www.tightvnc.com
free and open source.
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Author Comment

by:HalCHub
ID: 39816361
yes but tightvnc does not give them the ability to connect where ever the users desktop is.

They will need to know the ip address of the "target"
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Author Comment

by:HalCHub
ID: 39816723
ideally I would like to run my own Hamachi type server... or is there a vnc intergraded with no-ip ?
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Expert Comment

by:Surrano
ID: 39817118
Since you mentioned helpdesk I assumed that the client is interactive, i.e. sitting in front of the desktop and calling helpdesk via phone. If the client has a global IP it can be told to the helpdesk operator over the phone. A local IP (i.e. behind a NAT) is more tricky, you need portforwarding and such.

To work in a seamless fashion (like LogMeIn or TeamViewer) you need a connectivity server which is not what VNC (or Microsoft RDP, for that matter) is about.
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Author Comment

by:HalCHub
ID: 39827190
Surrano

Well yes.. I know RDP and VNC will not do that... But I think VNC repeater may.

I am looking for a logmein or teamviewer replacement which is open source/free.
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