Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Exchange 2010 rejects gmail

Posted on 2014-01-27
4
Medium Priority
?
499 Views
Last Modified: 2014-11-12
Hi,

In the last weeks 2 of our sbs 2011 server (with exchange 2010) rejecting emails sent from google.

The messages are rejected with the following error:

Delivery to the following recipient failed permanently:

    mail@[recipientdomain]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain [recipientdomain] by [exchangeserver].

The error that the other server returned was:
554 5.7.1 <mail@[recipientdomain]>: Relay access denied

The thing is, that the sender only gets blocked when sending from the gmail servers. When we test sending with a gmail address from a mail client that uses the smtp of a local ISP, than the message gets deliverd.

Thanks in advance.

Regards
0
Comment
Question by:PramoIT
4 Comments
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 1500 total points
ID: 39811620
Do you have an SPF record in your domain's public DNS?

If not, you need one.

http://www.openspf.org/

Jeff
TechSoEasy
0
 
LVL 4

Expert Comment

by:pcmghouse
ID: 39811636
Is the recipient domain an accepted domain on your edge server 9s).
0
 
LVL 5

Expert Comment

by:nashim khan
ID: 39820044
Is there any Smart host is configured.
0
 

Author Comment

by:PramoIT
ID: 39822380
I created the spf record and not much later the problem was solved
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses

824 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question