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Exchange 2013 and Internal DNS Sending Mail Issue

Posted on 2014-01-27
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Last Modified: 2014-01-27
Here is my scenario.
Exchange 2013 sitting on a 2012 Server in a domain.
Has regular LAN IP address, and is single email server for a company.
Uses Internal DNS of PDC in domain.
Having an issue with only 1 client when sending email.
So on the exchange box, i did an nslookup and got their email server name, which from the same exchange box, i can ping.  so I also did a tracert and a telnet to that email server on port 25 and it all works.
But when I check the queue viewer app, it tells me unable to connect, unable to resolve DNS name.  So i scratched my head, and changed the DNS IP to the ISP dns rather than internal and it works.  Only problem is all internal clients on outlook stop working, so i changed it back.
So i try another internal DNS server and no luck either.  I dont understand how this is possible.  If i can resolve in a command prompt and via telnet, why doesnt the exchange send connector resolve it?  
Ill take any suggestion...
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Question by:PlatinumInfo
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Jullez earned 500 total points
ID: 39813392
Please try the following:
Test-SmtpConnectivity -Identity <Name of your 2013 MailboxServer>

And take a look at this new blog post by Tony Redmond -
http://thoughtsofanidlemind.com/2013/03/25/exchange-2013-dns-stuck-messages/
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by:PlatinumInfo
ID: 39813475
Didnt know you could set those settings in exchange, thought it was driven by the NIC.
Learn something new every day.  Thanks Jullez!
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by:Jullez
ID: 39813483
You are welcome! Exchange 2013 is a different animal...I learn something about it everyday as well.
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