Solved

Outlook 2007 embedded images arrive as attachments

Posted on 2014-01-27
6
470 Views
Last Modified: 2014-01-28
Whenever I send HTML mail with embedded images they are received by outside folk (like gmail users) as attachments.

However, but the same message to other outlook users in our company received ok with no attachments (images are embedded as intended)

Any suggestion?

I've search & search on this and cannot find the answer :-(

Thanks,

Mike
0
Comment
Question by:mike2401
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 8

Accepted Solution

by:
EEhotline earned 500 total points
ID: 39813608
Could it be this mail is not received in HTML format but in Plain Text format?

If the message is being received in Plain Text format instead of the HTML format, then all embedded pictures will show up as attachments and the picture will not be displayed in the message body anymore.

Whether or not an embedded picture shows up as an attachment usually depends on the receiving client and not the sending client.
0
 

Author Comment

by:mike2401
ID: 39813790
That's a very interesting point.   I had a coworker forward my message to my gmail account and it arrived fine.

I vaguely remember years ago trouble-shooting a problem with html and plain text mail, and maybe doing something on our exchange server for particular test destination addresses.

I will forward my message to another gmail user, and do the reverse test, and post the results tomorrow.  

I assumed it was an outlook setting I couldn't find perhaps saying something like "attach, don't embed", but that was just a guess.

Thanks,
Mike
0
 

Author Comment

by:mike2401
ID: 39815359
@EEhotline is GENIUS !!!

Wow!  You were 100% right!

I deleted the email address in the outlook contact for myself, deleted the recently used for myself, sent the message with the embedded graphics, and it arrived fine!

AMAZING!!!  

I was going in a totally different (and wrong) direction trying to troubleshoot this!

Thanks a bunch!

Mike
0
SuperAntiSpyware Licenses Discounted by 25% !

Exclusive offer to Experts Exchange Members!
Buy SuperAntiSpyware License(s) from us and save 25% on the regular purchase price.
- Includes Full SuperAntiSpyware Vendor Support Entitlements
- Your Subscription does not begin until you activate your license
- Buy for your friends

 

Author Closing Comment

by:mike2401
ID: 39815360
Best answer EVER!  Thank you !!!
0
 
LVL 8

Expert Comment

by:EEhotline
ID: 39815509
Thank you, glad you got it :)
0
 

Author Comment

by:mike2401
ID: 39815529
No, thanks: you got it for me !!!
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question