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Outlook 2007 embedded images arrive as attachments

Posted on 2014-01-27
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Last Modified: 2014-01-28
Whenever I send HTML mail with embedded images they are received by outside folk (like gmail users) as attachments.

However, but the same message to other outlook users in our company received ok with no attachments (images are embedded as intended)

Any suggestion?

I've search & search on this and cannot find the answer :-(

Thanks,

Mike
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Question by:mike2401
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EEhotline earned 2000 total points
ID: 39813608
Could it be this mail is not received in HTML format but in Plain Text format?

If the message is being received in Plain Text format instead of the HTML format, then all embedded pictures will show up as attachments and the picture will not be displayed in the message body anymore.

Whether or not an embedded picture shows up as an attachment usually depends on the receiving client and not the sending client.
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Author Comment

by:mike2401
ID: 39813790
That's a very interesting point.   I had a coworker forward my message to my gmail account and it arrived fine.

I vaguely remember years ago trouble-shooting a problem with html and plain text mail, and maybe doing something on our exchange server for particular test destination addresses.

I will forward my message to another gmail user, and do the reverse test, and post the results tomorrow.  

I assumed it was an outlook setting I couldn't find perhaps saying something like "attach, don't embed", but that was just a guess.

Thanks,
Mike
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Author Comment

by:mike2401
ID: 39815359
@EEhotline is GENIUS !!!

Wow!  You were 100% right!

I deleted the email address in the outlook contact for myself, deleted the recently used for myself, sent the message with the embedded graphics, and it arrived fine!

AMAZING!!!  

I was going in a totally different (and wrong) direction trying to troubleshoot this!

Thanks a bunch!

Mike
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Author Closing Comment

by:mike2401
ID: 39815360
Best answer EVER!  Thank you !!!
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LVL 8

Expert Comment

by:EEhotline
ID: 39815509
Thank you, glad you got it :)
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Author Comment

by:mike2401
ID: 39815529
No, thanks: you got it for me !!!
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