Solved

Outlook 2007 embedded images arrive as attachments

Posted on 2014-01-27
6
461 Views
Last Modified: 2014-01-28
Whenever I send HTML mail with embedded images they are received by outside folk (like gmail users) as attachments.

However, but the same message to other outlook users in our company received ok with no attachments (images are embedded as intended)

Any suggestion?

I've search & search on this and cannot find the answer :-(

Thanks,

Mike
0
Comment
Question by:mike2401
  • 4
  • 2
6 Comments
 
LVL 8

Accepted Solution

by:
EEhotline earned 500 total points
ID: 39813608
Could it be this mail is not received in HTML format but in Plain Text format?

If the message is being received in Plain Text format instead of the HTML format, then all embedded pictures will show up as attachments and the picture will not be displayed in the message body anymore.

Whether or not an embedded picture shows up as an attachment usually depends on the receiving client and not the sending client.
0
 

Author Comment

by:mike2401
ID: 39813790
That's a very interesting point.   I had a coworker forward my message to my gmail account and it arrived fine.

I vaguely remember years ago trouble-shooting a problem with html and plain text mail, and maybe doing something on our exchange server for particular test destination addresses.

I will forward my message to another gmail user, and do the reverse test, and post the results tomorrow.  

I assumed it was an outlook setting I couldn't find perhaps saying something like "attach, don't embed", but that was just a guess.

Thanks,
Mike
0
 

Author Comment

by:mike2401
ID: 39815359
@EEhotline is GENIUS !!!

Wow!  You were 100% right!

I deleted the email address in the outlook contact for myself, deleted the recently used for myself, sent the message with the embedded graphics, and it arrived fine!

AMAZING!!!  

I was going in a totally different (and wrong) direction trying to troubleshoot this!

Thanks a bunch!

Mike
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Closing Comment

by:mike2401
ID: 39815360
Best answer EVER!  Thank you !!!
0
 
LVL 8

Expert Comment

by:EEhotline
ID: 39815509
Thank you, glad you got it :)
0
 

Author Comment

by:mike2401
ID: 39815529
No, thanks: you got it for me !!!
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
PHP contact form that lets the user to contact the company through email contact form. A button is fixed at the bottom of site, on clicking a new window will open where a user can send the email.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video discusses moving either the default database or any database to a new volume.

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now