Solved

Outlook 2007 embedded images arrive as attachments

Posted on 2014-01-27
6
471 Views
Last Modified: 2014-01-28
Whenever I send HTML mail with embedded images they are received by outside folk (like gmail users) as attachments.

However, but the same message to other outlook users in our company received ok with no attachments (images are embedded as intended)

Any suggestion?

I've search & search on this and cannot find the answer :-(

Thanks,

Mike
0
Comment
Question by:mike2401
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 8

Accepted Solution

by:
EEhotline earned 500 total points
ID: 39813608
Could it be this mail is not received in HTML format but in Plain Text format?

If the message is being received in Plain Text format instead of the HTML format, then all embedded pictures will show up as attachments and the picture will not be displayed in the message body anymore.

Whether or not an embedded picture shows up as an attachment usually depends on the receiving client and not the sending client.
0
 

Author Comment

by:mike2401
ID: 39813790
That's a very interesting point.   I had a coworker forward my message to my gmail account and it arrived fine.

I vaguely remember years ago trouble-shooting a problem with html and plain text mail, and maybe doing something on our exchange server for particular test destination addresses.

I will forward my message to another gmail user, and do the reverse test, and post the results tomorrow.  

I assumed it was an outlook setting I couldn't find perhaps saying something like "attach, don't embed", but that was just a guess.

Thanks,
Mike
0
 

Author Comment

by:mike2401
ID: 39815359
@EEhotline is GENIUS !!!

Wow!  You were 100% right!

I deleted the email address in the outlook contact for myself, deleted the recently used for myself, sent the message with the embedded graphics, and it arrived fine!

AMAZING!!!  

I was going in a totally different (and wrong) direction trying to troubleshoot this!

Thanks a bunch!

Mike
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 

Author Closing Comment

by:mike2401
ID: 39815360
Best answer EVER!  Thank you !!!
0
 
LVL 8

Expert Comment

by:EEhotline
ID: 39815509
Thank you, glad you got it :)
0
 

Author Comment

by:mike2401
ID: 39815529
No, thanks: you got it for me !!!
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question