Fax to Email - Exchange 2013

Posted on 2014-01-27
Medium Priority
Last Modified: 2014-02-04
Currently wrapping up an exchange migration from 2003 to 2013 and everything went smooth for the most part. I am however running into a problem with Fax to Email. When a Fax comes into the MFC in office, its scheduled to go to a specific exchange box. Its not. Currently it errors out (no error provided) and simply prints out. I had this issue when I went from 2003 to 2010 and I simply added the internal IP to the receive connector and it appeared to fix it. Ive since done the same thing in exchange 2013, but this hasnt made any difference. Any ideas?
Question by:paulrausch
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Expert Comment

by:Simon Butler (Sembee)
ID: 39814346
Did you create a new connector or modify an existing one?
I always create a new connector for devices to send email, that way I can have different settings for internal and internet facing.


Author Comment

ID: 39815152
In the Exchange 2013 I left everything As-Is, keeping all the connectors receiving from & ::-ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff.
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 2000 total points
ID: 39817653
By default, the connectors will not allow something else to send email to an external recipient - to do so would make the server an open relay. If the device cannot do authentication when sending you need to configure a new Receive Connector which is an open relay, but is restricted to accept email from that address only.


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