Solved

Error Message with Outlook

Posted on 2014-01-27
3
237 Views
Last Modified: 2014-02-05
The Outlook on my Macbook AIR is now crashing and won't remain open.  I receive the following error message.

Microsoft outlook mut be closed becasue an error occurred. any usave work may be lost.
0
Comment
Question by:frankbustos
3 Comments
 
LVL 13

Accepted Solution

by:
Ugo Mena earned 500 total points
ID: 39813621
Repair your Outlook database using the Microsoft Database Utility.

Hold down the Alt/Option key and click the Outlook icon in your dock. This should open the Microsoft Database Utility.

Select your profile and rebuild the database.

Once it is rebuilt, open Outlook and empty the Deleted Items (Trash) folder.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 39813777
Close Outlook (verify in task manager) delete the .ost file reopen Outlook.
0
 

Author Closing Comment

by:frankbustos
ID: 39837290
this fixed it! thanks!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

943 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

1 Experts available now in Live!

Get 1:1 Help Now