Solved

Sonicwall vpn Ther server is not reachable error

Posted on 2014-01-27
6
3,663 Views
Last Modified: 2014-02-24
We have a sonicwall VPN device that was working perfectly fine. when we try to connect the get the following error  message:

 "server is not reachable; the server may be down or your internet settings may be down".

This device was working for a year now.  I do have a backup I configured that has been doing the same thing  every since was configured a month ago.  One thing I did notice is both devices had the same SSL VPN Gateway Hostname, which has been changed and refresh my DNS records.  
 The nextextender on the client shows connecting,  verifying user for at least a minute than I get the error message. Nothing has change on my domain controller that I can tell.
This issue is affecting all clients, which makes me think it on domain side.  After check the logs of the vpn I don't see where my log in attempts got to the box.
please advise.
0
Comment
Question by:tips54
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 20

Expert Comment

by:carlmd
ID: 39814868
So this is using the SSLVPN client on individual pc's?

What happens if you use a browser to connect to the URL or ip address? Do you ever get a login screen?
0
 

Author Comment

by:tips54
ID: 39815315
Yes it is using SSLVPN.  If I browse to the inside the network I can get there. not externally
0
 
LVL 20

Expert Comment

by:carlmd
ID: 39815352
Are you sure the SSLVPN is connecting? Did you look on the Sonicwall to verify the connection?

If the SSLVPN connects, have you tried to run a tracert from the remote pc?
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 

Accepted Solution

by:
tips54 earned 0 total points
ID: 39839077
This issue was resolved by our network team. apparently the packets were being routed to a different address.
0
 
LVL 25

Expert Comment

by:Diverse IT
ID: 39849767
tips54,

You may want to select your own comment (http:#a39839077) as the answer to close this question.
0
 

Author Closing Comment

by:tips54
ID: 39882032
resolved by entering new routes.
0

Featured Post

Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to set-up an On Demand, IPSec, Site to SIte, VPN from a Draytek Vigor Router to a Cyberoam UTM Appliance. A concise guide to the settings required on both devices
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses

631 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question