Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Sonicwall vpn Ther server is not reachable error

Posted on 2014-01-27
6
Medium Priority
?
3,978 Views
Last Modified: 2014-02-24
We have a sonicwall VPN device that was working perfectly fine. when we try to connect the get the following error  message:

 "server is not reachable; the server may be down or your internet settings may be down".

This device was working for a year now.  I do have a backup I configured that has been doing the same thing  every since was configured a month ago.  One thing I did notice is both devices had the same SSL VPN Gateway Hostname, which has been changed and refresh my DNS records.  
 The nextextender on the client shows connecting,  verifying user for at least a minute than I get the error message. Nothing has change on my domain controller that I can tell.
This issue is affecting all clients, which makes me think it on domain side.  After check the logs of the vpn I don't see where my log in attempts got to the box.
please advise.
0
Comment
Question by:tips54
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 20

Expert Comment

by:carlmd
ID: 39814868
So this is using the SSLVPN client on individual pc's?

What happens if you use a browser to connect to the URL or ip address? Do you ever get a login screen?
0
 

Author Comment

by:tips54
ID: 39815315
Yes it is using SSLVPN.  If I browse to the inside the network I can get there. not externally
0
 
LVL 20

Expert Comment

by:carlmd
ID: 39815352
Are you sure the SSLVPN is connecting? Did you look on the Sonicwall to verify the connection?

If the SSLVPN connects, have you tried to run a tracert from the remote pc?
0
Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

 

Accepted Solution

by:
tips54 earned 0 total points
ID: 39839077
This issue was resolved by our network team. apparently the packets were being routed to a different address.
0
 
LVL 26

Expert Comment

by:Blue Street Tech
ID: 39849767
tips54,

You may want to select your own comment (http:#a39839077) as the answer to close this question.
0
 

Author Closing Comment

by:tips54
ID: 39882032
resolved by entering new routes.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to set-up an On Demand, IPSec, Site to SIte, VPN from a Draytek Vigor Router to a Cyberoam UTM Appliance. A concise guide to the settings required on both devices
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question