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Could not start the Remote Procedure Call (RPC) service on Local Computer. Error 1058 - XP SP3

Posted on 2014-01-27
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Last Modified: 2014-02-09
When I attempt to fix the problem using the suggestion found at: support.microsoft.com/kb/838428

When I enter Safe Mode I can get the system to bring up the service. When I click on the Remote Procedure
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Question by:Elton Brown
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13 Comments
 
LVL 4

Expert Comment

by:Pradeep VIshwakarma
ID: 39814179
Hi,

1 Click Start, point to All Programs, point to Administrative Tools, and then click Services.
2 Scroll until you find the service that is stopped or disabled.
3 Double-click the service that did not start.
4 Click the Log On tab.
5 Verify that the service is not disabled for the hardware profile that you are using. If the  service is disabled for the hardware profile, click Enable.

6 Click the General tab, and then in the Startup Type box, verify that the service is not disabled. If the service is disabled, click Automatic to have it start when you start the computer.
7 Click OK. and restart system.
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LVL 1

Author Comment

by:Elton Brown
ID: 39814183
The Remote Procedure Call (RPC) Locator has started. But I can't bring up the properties for that service.
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LVL 1

Author Comment

by:Elton Brown
ID: 39814187
Pradeep - The operating system is XP SP3. When I attempt to start up the Remote Procedure Call it will not start nor will other programs.....
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LVL 4

Expert Comment

by:Pradeep VIshwakarma
ID: 39814205
r u using Admin login ?
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LVL 1

Author Comment

by:Elton Brown
ID: 39814241
Yes.
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LVL 3

Accepted Solution

by:
SandyWalve earned 2000 total points
ID: 39814489
0
 
LVL 1

Author Comment

by:Elton Brown
ID: 39814785
Sandy - Thank you for the link. I have tried the first two suggestions. The first one does not work. It will not allow me to turn on the service. The second method I can't create an account that service is not functioning as well. That leaves me with the third option which is to do a Windows Repair.

I will give that a go later today. My fingers are crossed.

Thanks!
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LVL 1

Author Comment

by:Elton Brown
ID: 39814798
I will attempt to do a OS repair not an in place XP install. I hope I will not lose any data or my email under Outlook. I can't afford it.  I can't backup my computer. That service is not functioning as well.

Is there a work around I should use before I start this procedure? I can't install any software either.
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LVL 3

Expert Comment

by:SandyWalve
ID: 39814826
XP Repair normally repairs the corrupt installation. If that options is also nto available to do repair, system will show you repair option either when you try to boot the CD with Windows XP.

Normally it fixes the issues and do not format the drive or erase any other data. Also the user accounts are kept as it is.

If you still feeling worried, you can install another OS in some different partition by chosing not to format that other drive. Get your machine working, backup your data...later do rebuild of the machine as fresh by restructring or formatting of all the drives etc. This will be lengthy process but will work for sure and safely.
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LVL 1

Author Comment

by:Elton Brown
ID: 39816342
I made the attempt to do a repair near the end of the procedure I received an error code 426.

when the machine rebooted I receive the following message "Windows not fully installed please run Setup again."
it is obvious that the repair did not work.
if anyone has any other suggestions or comments I am willing to hear them.
Thanks!
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LVL 1

Author Comment

by:Elton Brown
ID: 39818751
I am assuming that no one had any other suggestions or ideas and I'm cool with that.
what I have done is purchased a new hard drive to replace the hard drive currently in the laptop. I am sure all of my data is there it's just that the old drive is no longer a bootable.

Dislike having to go through the ritual of scavenging all of my data from the old hard drive to the new one. Sigh........ the question is how am I going to get my email out of the old drive and import it into the new one?
I assume that question is for yet another group :>)
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LVL 3

Expert Comment

by:SandyWalve
ID: 39820020
Search for the PST files on your Old Hard Drive. If you have not specified any particular path to store the PST then it must be in your profile.

C:\Documents and Settings\<UserID>\Local Settings\Application Data\Microsoft\Outlook
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LVL 1

Author Comment

by:Elton Brown
ID: 39823103
Thanks Sandy! I've found the PST file!  The transfer has started!
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