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Adding Users to Crystal Reports Server

Posted on 2014-01-28
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Last Modified: 2014-01-29
I know this sounds like a simple question but I'm trying to add a user to my crystal reports server without inherited permissions from the administrator account. I don't want this user to have full access under the administrator group. How do I create a user without inherited rights?
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Question by:Lawrence Salvucci
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by:Kurt Reinhardt
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1)  Create a new user group
2)  Assign users to the group
3)  Give the new group the specific access they need to the folders they need

Please note, all users are automatically added to the Everyone group.  Depending on your version of Crystal Reports Server (XI, XI R2, 2008, 2011 or 2013), you may need to either explicitly deny the Everyone group from accessing top level folders (XI and XI R2) or allow the Everyone group to see the top level folder, but not allow it to see subobjects (2008 - 2013).
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by:Lawrence Salvucci
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I did that but when I add a new user to the system it automatically adds them to the Administrator group and it won't allow me to remove that group from their login. It adds them to the Administrator group and the Everyone group automatically.
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by:Kurt Reinhardt
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What version of Crystal Reports Server are you running?  In general, new users are NOT added to the Administrators group automatically, only to the Everyone group unless you add a member by right-clicking a group and selecting "Add Members to Group".

p.s. I just tested this and it worked exactly as I've described
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by:Lawrence Salvucci
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Enterprise XI version.

I stand corrected. The groups aren't the problem. It's the user security. I guess I had to two mixed up. The User Security always puts Administrators on every new user I create but the "remove" button is shaded when I select Administrators so I can't remove them from the user security. Why can't I?
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by:Kurt Reinhardt
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User Security defines who has access to an object, not what folders that user can access.  When you create a user, Administrators automatically have full control over that user. At a high level, why would you want to create a user that the administrator couldn't control?
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by:Lawrence Salvucci
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I don't want to create a user that the admin can't control. I'm just confused as to what the User Security section is for. I see Administrators in that for a user I just created so I just assumed that the user I just created had Admin priviledges. Am I wrong is assuming that? Just not sure what the User Security part is for or how it works.
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Kurt Reinhardt earned 500 total points
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User security controls who can see and affect the user object.  Administrators have administrator rights automatically, Everyone has limited rights.
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