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citrix xenapp services (PNAgent.xml) not connecting

Posted on 2014-01-28
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Last Modified: 2014-01-28
Hi, i have a strange situation with a new XenApp farm with Secure Gateway:

When I visit the web interface on an iPad, I can choose my app and it will automatically download "Launch.ica" on my safari, which will then open in Citrix Receiver. My apps and desktops launch fine like that.

However if I add the PNagent.xml url on my receiver (If I dont use Safari), then I see my list of apps, but I can not launch any of them, I get an error "could not connect to server" after it tries.

This happens on a XenApp 6.5 farm with 3 XenApp servers.

Thanks
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Question by:sk391
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Sekar Chinnakannu earned 2000 total points
ID: 39816600
Verify the Citrix XML broker is work fine from your web interface and try to telnet the ports and make sure you able to connect via telnet. Can you try to uninstall the receiver and try to reinstall the online plugin and check. To download online plugin http://www.citrix.com/downloads/citrix-receiver/legacy-client-software/online-plug-in-123.html
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by:sk391
ID: 39817025
thanks it was wrong IP(!!) in XML configuration
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