Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Act remote access from USA to Italy

Posted on 2014-01-28
1
Medium Priority
?
456 Views
Last Modified: 2014-01-29
I have a USA based client that uses ACT 2013 as their client management software at their office.  I was contact by the GM of the facility who mentioned that their parent company is located in Italy and there is a person at the office in Italy that they would like to have access to their ACT server at their office.  I explained to him that the program would have to first of all be installed on the individual's computer and also a remote sync database would have to be created to install on that computer.

My question / thought is that I would assume that we would have to configure a vpn connection on the person in Italy computer to connect back to USA Act server to update info.  Is that the correct frame of though?

Any input would be greatly appreciated.  Right now doing research and fact finding for optimal setup.
0
Comment
Question by:resinate
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 1000 total points
ID: 39817151
While there are other methods (sync direct to the port or using IIS), setting up VPN is the safest way to sync from a security stand-point.

You might find this useful:
http://www.experts-exchange.com/Database/Contact_Management/ACT/A_1902-Supporting-Remote-Users-with-ACT-by-Sage.html
0

Featured Post

New benefit for Premium Members - Upgrade now!

Ready to get started with anonymous questions today? It's easy! Learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft have a hotfix for Windows systems that will improve application that uses UTC dates and times - including Outlook, the Windows Event Viewer and many third-party applications. Most date and time stamps that are created and displayed in W…
As owner of GL Computing, I have worked with CRM products since 1984 and with Act! since 1987.  GL Computing provides training and technical support to Act! Consultants, resellers and add-on developers around the world. One of the problems we not…
Progress
Starting up a Project

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question