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Exchange 2010 recover deleted email for corporate

Posted on 2014-01-28
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Last Modified: 2014-01-28
Hello all,
I am sure I am grasping here but does anyone know how to recover a users deleted email in Exchange 2010, noting they also removed it from their deleted items basket in Outlook?
Corporate wants to search for a particular email the individual is believed to have removed, we are not using any litigation hold on any mailboxes. Recovering the data from backup is nearly impossible as well. The subject is unknown as well.
Please let me know if there is a way to do this.
Also, is there a way to archive the data without using the litigation hold so that users emails are stored even if they remove them from their outlook. Will archiving do this? Third party tools? Any ideas and details are welcome!

Thanks in advance
Kry
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Question by:kryanC
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4 Comments
 
LVL 8

Expert Comment

by:EEhotline
ID: 39815985
Unfortunately, if you don't archive those emails and can't recover from the backup then there's nothing you can do.

You should setup email archiving, there are quite a few archiving solutions, GFI mail archiver is what I'm using right now. It will do the job well.
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Author Comment

by:kryanC
ID: 39816048
Thanks for the prompt reply.

How about the built in Exchange Archiving solution for will it delete from there as well.
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LVL 8

Accepted Solution

by:
EEhotline earned 2000 total points
ID: 39816071
If you use the exchange archiving in 2010 then the user will be able to access the Archive Mailbox in the same manner that they access their Primary Mailbox. This means they will be able to delete emails from the archive but you can use Legal Hold to prevent deletions.

With GFI I'm using now, users can only browse/search for old emails. They can't delete or modify anything.

For more info:

http://www.infoworld.com/d/microsoft-windows/which-best-exchange-2010-archiving-vs-third-party-tools-180295?page=0,0

http://blogs.technet.com/b/haroldwong/archive/2009/06/19/exchange-server-2010-archiving-and-retention-06-10-09-questions-and-answers-log.aspx

http://thoughtsofanidlemind.com/2011/01/11/beware-the-effects-of-enabling-an-exchange-2010-archive-mailbox/
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Author Closing Comment

by:kryanC
ID: 39816120
Thank you this is great stuff for the future and addressing the Business on their needs vs. cost.
Third party or litigation hold are there only real options.

Thanks
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