Tech or Treat! Write an article about your scariest tech disaster to win gadgets!Learn more

x
?
Solved

Modify the local policy for Outlook

Posted on 2014-01-28
9
Medium Priority
?
316 Views
Last Modified: 2014-02-09
hello,
I configured Outlook to connect to Office 365. For some reasons, it could not connect Exchange online. I believe the local policy blocks the connection. I want to take a look the Outlook policy but I have no clue.

I have installed all updates, cleared credential, installed Desktop Setup and created a new profile.

Please assist me in this issue.
Thanks,
0
Comment
Question by:dongocdung
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 12

Assisted Solution

by:mlongoh
mlongoh earned 400 total points
ID: 39816286
If you think it might be a local policy (that is a policy set on the PC and NOT received from the network/domain Group Policy), then you can logon to the PC as an admin of the PC and run GPEDIT.MSC to view the local policies.
0
 
LVL 74

Assisted Solution

by:Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy earned 800 total points
ID: 39816470
Why do you believe that the local policy blocks the connection?  How are you making this determination?

Use the connectivity tool:  http://technet.microsoft.com/library/feba32b0-b7eb-4b1b-ba3d-99e20ba82a8c

Jeff
TechSoEasy
0
 
LVL 43

Assisted Solution

by:Vasil Michev (MVP)
Vasil Michev (MVP) earned 800 total points
ID: 39816957
Do you have, or previously had local Exchange? Is so, Outlook is most likely is hitting the SCP and trying to connect to it first. You can work around this by modifying the registry keys:

http://support.microsoft.com/kb/2212902

If this doesnt help, check your firewall/proxy, AV. Make sure you have allowed the IPs listed here:

http://help.outlook.com/en-us/140/gg263350.aspx

Make a screenshot from the connections dialog in Outlook (hold the CTRL key and right-click on Outlook's icon in the tray, select Connection Status), it will show you the servers it is trying to connect to and the status of the connection.
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 

Author Comment

by:dongocdung
ID: 39819456
I checked local policy again but nothing found. I check the AD Group Policy and found that OU was linked to some NIST policy. However, I don't know which one block the connection to Office 365. I am thinking about Office 2010 policy.

gp
0
 

Author Comment

by:dongocdung
ID: 39819659
I disabled Firewall policy already
0
 
LVL 74

Assisted Solution

by:Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy earned 800 total points
ID: 39819839
Why aren't you using the connectivity tool as I suggested??? It will tell you exactly what is causing the problem!

Jeff
0
 

Author Comment

by:dongocdung
ID: 39820572
I have migrated over 200 mailboxes successfully. only this group has strict policies. What option do I select if I use the connectivity tool?
0
 

Accepted Solution

by:
dongocdung earned 0 total points
ID: 39820952
after I discussed with my manager, I removed all NIST settings. I am able to configure Outlook connecting to Office 365 now.
Thank you all for your ideas.
0
 

Author Closing Comment

by:dongocdung
ID: 39845142
It solved my problem
0

Featured Post

Sign your company up to try the MB 660 headset now

Take control and stay focused in noisy open office environments with the MB 660. By reducing background noise, you can revitalize your office and improve concentration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A bad practice commonly found during an account life cycle is to set its password to an initial, insecure password. The Password Reset Tool was developed to make the password reset process easier and more secure.
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question