Solved

Chrome unresponsive box

Posted on 2014-01-28
10
812 Views
Last Modified: 2014-01-29
On multiple computers, users are getting this "page unresponsive" dialog.
I have attached a picture for review.

How do I fix this?

I have already tried this:
http://coderzen.blogspot.ca/2013/10/google-chrome-pages-unresponsive-problem.html

It did not work.

I uninstalled and resinstalled the browser twice, and still doesn't work.  Actually, now,
chrome doesn't work at all. When I click on chrome, it's just a white page and says connecting..... and nothing happens.  Restarted the PC 3 times.

It's running windows 7.

Any ideas?
0
Comment
Question by:afacts
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 2
10 Comments
 

Author Comment

by:afacts
ID: 39816711
Here's the picture, I forgot to attach it.
ChromeUnresponsive.jpg
0
 
LVL 18

Expert Comment

by:web_tracker
ID: 39816788
Try browsing the same webpage with another browser, do you get the same error, if so it may be the site is down and there is no problem with the chrome browser.
0
 
LVL 18

Accepted Solution

by:
web_tracker earned 250 total points
ID: 39816840
When I have browsed to research this problem it seems to be a known problem with the newest version of chrome, which they are trying to create a fix for it, try rolling back to a older version the newest version is buggy. https://superuser.com/questions/704736/cant-use-scrollbars-of-dropdowns-html-select-in-chrome-32/704737#704737 
https://superuser.com/questions/704736/cant-use-scrollbars-of-dropdowns-html-select-in-chrome-32/704737#704737
These posts are recent, and are posted all over the google chromium support sites.
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 
LVL 29

Assisted Solution

by:Thomas Zucker-Scharff
Thomas Zucker-Scharff earned 250 total points
ID: 39817593
I too have encountered this problem and submitted a bug report to Google.  They are working on the problem.
0
 

Author Closing Comment

by:afacts
ID: 39818434
Thanks guys, I appreciate that.

So how will I know when the issue is fixed?  Do I just note the current version number and check back every few weeks and see when the version changes?

Is there a blog or something where I can check to see if it's fixed?
0
 
LVL 29

Expert Comment

by:Thomas Zucker-Scharff
ID: 39818463
I am subscribed to the USCERT advisories and they usually have the chrome updates in them. (http://www.us-cert.gov/)

Google Chrome will notify you of an update if you just don't use it:

https://support.google.com/chrome/answer/150752?hl=en

Or just use the Chrome update notifier:

https://chrome.google.com/webstore/detail/chrome-update-notifier/lmajdflmbflpllgbloogahomlkijpmkl
0
 

Author Comment

by:afacts
ID: 39818596
Thanks, but the problem is, his chrome does not work at all.  It just sits there saying loading.....

It's a white page.  Is there a way I can download an older version?
0
 
LVL 29

Expert Comment

by:Thomas Zucker-Scharff
ID: 39818614
try this page for older versions:

http://www.oldapps.com/google_chrome.php
0
 

Author Comment

by:afacts
ID: 39818772
Great, thanks.
0
 
LVL 29

Expert Comment

by:Thomas Zucker-Scharff
ID: 39819188
Anytime
0

Featured Post

Want Experts Exchange at your fingertips?

With Experts Exchange’s latest app release, you can now experience our most recent features, updates, and the same community interface while on-the-go. Download our latest app release at the Android or Apple stores today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question