Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Use Shared Outlook Account on non-domain device?

Posted on 2014-01-29
2
Medium Priority
?
138 Views
Last Modified: 2014-02-13
I purchased a Microsoft Surface 2 for a few employees to use when on call.  The email accounts that need to be on the device are shared, generic accounts.  When on the users laptops, they work fine as the users are all set as "Send As" and/or "Send on Behalf of".  Unfortunately, the Surface 2 can't be added to a domain.  I am finding that when I add a shared account to Outlook on the Surface, it takes the credentials, and will receive, but when you go to send, it errors.  A non-deliverable is returned with the address of the recipient stating the account doesn't have access.  I tried re-adding the account, re-formatting the Surface 2, re-downloading the OAB, all to no avail.

How can I get around this?  I assume its happening because there is no over-arching AD account that can be confirmed as authorized to send as?  Currently the login to the Surface is just a basic local account.

Thanks!
Jim
0
Comment
Question by:Jimstigator
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 37

Accepted Solution

by:
Jian An Lim earned 2000 total points
ID: 39819988
you need to on to Microsoft Surface Pro 2 which is domain join capable

is there an upgrade path?
0
 

Author Closing Comment

by:Jimstigator
ID: 39857199
Well, I suppose that was the obvious solution, but also the only right one I came up with.  I was unable to get this to work properly until upgraded to Pro.

Thanks!
Jim
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question