Slow Running Stored Procedure

Hi,

I have an issue where by a particular SP when executed, takes more than 5 minutes to execute on a Production system. Interestingly, the same SP when executed in an UAT environment takes less than 5 seconds to complete.

The servers are similar in terms of set-up/infrastructure. I've inspected the execution plan for both and can see that Production system uses Parallelism to execute the query, UAT doesn't.

Instance settings for Parallelism on both servers are the same (default).

Just to add on the server where I'm seeing the issue a high number of waits on CXPACKET are seen, where there all in a 'suspended' state, I have queried sys.dm_os_waiting_tasks for the  session_id that's executing the SP (that has the CXPACKET waits), to try and establish the non wait_type of CXPACKET, to see what is being waited on, but this returns nothing.

Could someone suggest please what the probable causes could be here? as to why I'm seeing such a high number of CXPACKETS in a suspended state? I can't see what they're waiting on!

Thanks.
rdbconceptsAsked:
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Surendra NathTechnology LeadCommented:
CXPACKET is a wait type used by SQL Server when it is waiting for the other thread to complete....

That is if an update query runs in a parallel mode and let us say it spawns 8 threads, and 5 threads are completed and 3 are not, then the 5 which are completed will be put in CXPACKET wait status and the running will be in suspended state, once the other 3 also gets completed, these will move out of suspended state.


Solution
the issue here is exactly what you observed the parallelism...
Before following the below steps, try to update your statistics on all your tables (or atleast the tables involved) and check if there is a different. You can use the below command to do that

sp_updateStats

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Although experts recomend not to do the below stuff as a quick fix check the below options

Run this in your UAT environment

USE <your Database> ;
GO 
EXEC sp_configure 'show advanced options', 1;
GO
RECONFIGURE WITH OVERRIDE;
GO
EXEC sp_configure 'max degree of parallelism';

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See what is the output for the last statement, most probably it will be 1 (or let us say it is 1 for now)

then execute the below statement in your prod

USE <your Database> ;
GO 
EXEC sp_configure 'show advanced options', 1;
GO
RECONFIGURE WITH OVERRIDE;
GO
EXEC sp_configure 'max degree of parallelism',1;

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The above code, tells SQL to use only one thread for the query processing, although this is not recomended this might solve your issue where there is no sync between QA performance and prod performance
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Scott PletcherSenior DBACommented:
First, try that specific query in production with no parallelism in the query, like so:

SELECT ...
...rest of query...
OPTION ( MAXDOP 1 )

If that runs much better, then you need to decide which type of change you want to make to the production parallelism setting:

1) Use the hint to change only that one query
2) Raise the threshold for SQL to use parallelism -- this is the "standard" first step for DBAs
3) Reduce MAXDOP for the entire instance.  This is normally the last choice :EXCEPTION: MAXDOP should always be set to no more than the number of physical processors.  With less than 8 total processors, MAXDOP is often set to use them all.  With 8 or more physical processors, you typically leave one or two out (depending on the level of other CPU activity on the server), so MAXDOP would then be 6 or 7, or for 16 processors, 14 or 15, etc..
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David ToddSenior DBACommented:
Hi,

Is test running Developer Edition and Production running Standard Edition?

Regards
  David
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Microsoft SQL Server 2008

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