One sided transaction in Great Plains.
While applying a check in "National Accounts" we incurred a power outage and it caused us to have a "One Sided Transaction". Our cash account is accurate, but it is showing a credit balance of the amount that was left to be applied when the outage occurred. We need to somehow reverse the inaccurate credit balance that is appearing on the customer's account.
We are running Great Plains 8.
Thanks in advance for any advice.