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Cisco ASDM Unable to launch

I am getting an error "Unable to launch device manager from IP:8443 when trying to start Cisco ASDM-IDM launcher. I can confirm that it works from another computer and I can confirm that I've updated my Java to the most recent version.

Please advise.
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exhuser
Asked:
exhuser
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1 Solution
 
Marius GunnerudSenior Systems EngineerCommented:
that is odd, I assume you have checked that the PC in question has connectivity to the ASA management interface?

I might be that there is a program on that PC that requires the use of port 8443 from something else.  Are you in a position where you can change the port being used for ASDM access and then test?
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exhuserAuthor Commented:
It does not look as if I am using 8443 according to the output of netstat -an
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Marius GunnerudSenior Systems EngineerCommented:
Have you tried to unistall the ASDM and then retrieve a fresh installation by connecting to the ASA?
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Pete LongConsultantCommented:
Mmmm Port 8443 is the default port for the Cisco ASA CSC Module?

Are you sure you are connecting the the ASDM, or the management Interface of the CSC Web console?

if not: Cannot Access / Open ASDM


Pete
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exhuserAuthor Commented:
Below is the Java error when I click on 'Details'

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java.lang.SecurityException: Missing required Permissions manifest attribute in main jar: https://x.x.x.x:8443/admin/public/dm-launcher.jar
      at com.sun.deploy.security.DeployManifestChecker.verifyMainJar(Unknown Source)
      at com.sun.deploy.security.DeployManifestChecker.verifyMainJar(Unknown Source)
      at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
      at com.sun.javaws.Launcher.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
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