Solved

Track Undelivered Messages

Posted on 2014-01-29
3
248 Views
Last Modified: 2014-02-05
Where can I look to verify that an undelivered message notice (for message too large) was sent back to the sender? I have one sender who says they don't have any kick-back messages, however, in twelve other independent tests, all twelve senders received the undeliverable message.
0
Comment
Question by:HELFIT
  • 2
3 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39820300
Unless you had logging enabled on the Receive Connector, you cannot.
However even though your server generates the NDR, there is nothing to say they received it. A lot of mail admins block or disable NDRs as they think they are aiding spammers (they are not) or aid hackers (which they don't) or allow the server to be abused (not if they are setup correctly).

Simon.
0
 

Author Comment

by:HELFIT
ID: 39821368
Once back in the office I'll check status of logging. Once I verify it's on (or turn it on) what am I looking for in terms of finding a specific NDR to a specific sender?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39821406
If it wasn't turned on then there is nothing you can do about it.
If it has been enabled, you will just need to look through for the sender to see whether there is a delivery error code or not.

Simon.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now