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Cannot connect to DRAC7 after changing ports

Posted on 2014-01-29
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Last Modified: 2016-11-23
Hello,

All the Dell PowerEdge servers we manage are equiped with DRAC Enterprise cards. We do tweak the configuration of each of these DRACs. They are all configured to use port 444 instead of 443.

We are currently setting up a new T620 and a R620 and we encounter the same behavior on both systems: after changing the port, we can't connect to the DRAC after entering the credentials. We do see the https://drac-ip:444/login.html page, but when we enter the credentials: with IE it hangs at "verifying credentials", while with Chrome, it gets back to the DRAC home page.

We have applied the latest DRAC firmware. We have reset the adapter and reconfigured it with port 444 and the result is the same.

Any help would be appreciated.
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Question by:xmi
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12 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 39820520
Port 444 is a reserved port. See this list and try a non-reserved port.

http://en.wikipedia.org/wiki/List_of_TCP_and_UDP_port_numbers
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Author Comment

by:xmi
ID: 39820548
We do not use port 444 for anything else than DRAC in all of our current PowerEdge servers without any issue. I just performed a reset of one of the problematic DRACs and use 4444 instead of 444. Issue remains the same. As soon as the port gets changed, I can't connect to it anymore :-(
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LVL 51

Expert Comment

by:Netman66
ID: 39820558
try

http://drac-ip:444

I imagine trying to connect using https defaults to 443 on the client side.
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Author Comment

by:xmi
ID: 39820565
It doesn't even display the home page.
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LVL 51

Expert Comment

by:Netman66
ID: 39820583
I just re-read your question and realized I missed the fact that it does connect, but fails on login.

What authentication settings are configured on the DRAC?  Do they match a working card?
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LVL 51

Expert Comment

by:Netman66
ID: 39820616
0
 

Author Comment

by:xmi
ID: 39820639
Just tried IE8.0 from a Windows 2003 SP2  server. Issue is the same. Also tried the trick for 'Issue 13' with  IE11, here again, same issue.
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LVL 51

Expert Comment

by:Netman66
ID: 39820773
Are you using local authentication or AD integration?
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Author Comment

by:xmi
ID: 39820795
Local authentication. Must be a bug or something. Will contact Dell support an post feedback.
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LVL 51

Expert Comment

by:Netman66
ID: 39820801
Does it need a cert?  Seems this version has tighter security.
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Accepted Solution

by:
xmi earned 0 total points
ID: 39922038
Been in contact with Dell support. After downgrading the Drac firmware to 1.46.45 A00 I have been able to configure the Drac as we do it usually.
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Author Closing Comment

by:xmi
ID: 39932329
Self answered the question.
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