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surface pro 128gb keeps getting bsod power state failure - running windows 8.1

Posted on 2014-01-29
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Last Modified: 2014-01-30
have a surface that keeps on bluescreening.  how can i fix this? i have googled high and low with no solution.
Thanks!
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Question by:bbimis
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Expert Comment

by:John Hurst
ID: 39819378
Can you find a newer power driver for your machine?  I would try to find new BIOS, Chipset, Video and Power if they are available.

ALL of my drivers have eventually changed for my ThinkPad X230 with new Windows 8.1 drivers all around.

Have you checked the disk for disk errors as that could cause what you are getting.

Also look up memtest.org and run memtest.exe to check for memory errors.

.... Thinkpads_User
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Author Comment

by:bbimis
ID: 39819597
here is my dumplog
Opened log file 'c:\debuglog.txt'
1: kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Expanded Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*c:\symbols*http://msdl.microsoft.com/download/symbols
1: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000025ac8e0, Physical Device Object of the stack
Arg3: ffffd00020dff840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00000ea6860, The blocked IRP

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'vwifimp' and 'WUDFRd.sys' overlap

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52678625

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff800024fa000 usbccgp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:  
ffffd000`20dff808 fffff802`eae031a6 : 00000000`0000009f 00000000`00000003 ffffe000`025ac8e0 ffffd000`20dff840 : nt!KeBugCheckEx
ffffd000`20dff810 fffff802`eae030c6 : ffffe000`00ec59a0 fffff802`eac95056 ffffd000`201ab600 fffff802`eac68a04 : nt!PopIrpWatchdogBugcheck+0xde
ffffd000`20dff870 fffff802`eacb9f64 : ffffe000`00ec59d8 ffffd000`20dff939 ffffe000`00ec5a18 00000000`00000000 : nt!PopIrpWatchdog+0x32
ffffd000`20dff8c0 fffff802`eacba478 : 00000000`00000002 ffffe000`01f403f0 ffffd000`201a6180 fffff802`eaefe960 : nt!KiProcessExpiredTimerList+0x1d8
ffffd000`20dff9a0 fffff802`ead16478 : ffffd000`201a6180 00000000`0019464b 00000000`000068a7 00000000`000068bf : nt!KiExpireTimerTable+0x218
ffffd000`20dffa40 fffff802`eac66abc : ffffe000`00000000 00001f80`00000001 00000001`a29d57e6 00000000`00000002 : nt!KiTimerExpiration+0x148
ffffd000`20dffaf0 fffff802`ead5d7ea : ffffd000`201a6180 ffffd000`201a6180 00000000`00000000 ffffd000`201b2240 : nt!KiRetireDpcList+0x19c
ffffd000`20dffc60 00000000`00000000 : ffffd000`20e00000 ffffd000`20dfa000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.16442

FAILURE_BUCKET_ID:  0x9F_3_mwlu97w8x64_IMAGE_usbccgp.sys

BUCKET_ID:  0x9F_3_mwlu97w8x64_IMAGE_usbccgp.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_mwlu97w8x64_image_usbccgp.sys

FAILURE_ID_HASH:  {bb81d884-8183-0f09-ef07-1f56149955bb}

Followup: MachineOwner
---------

rax=fffff802eaeab1c0 rbx=ffffe00000ea6860 rcx=000000000000009f
rdx=0000000000000003 rsi=ffffe00000ec5a18 rdi=ffffe00000ec59a0
rip=fffff802ead59ca0 rsp=ffffd00020dff808 rbp=ffffd00020dff939
 r8=ffffe000025ac8e0  r9=ffffd00020dff840 r10=0000000000000011
r11=0000000000000011 r12=ffffd00020dffb18 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
nt!KeBugCheckEx:
fffff802`ead59ca0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffd000`20dff810=000000000000009f
Child-SP          RetAddr           : Args to Child                                                           : Call Site
ffffd000`20dff808 fffff802`eae031a6 : 00000000`0000009f 00000000`00000003 ffffe000`025ac8e0 ffffd000`20dff840 : nt!KeBugCheckEx
ffffd000`20dff810 fffff802`eae030c6 : ffffe000`00ec59a0 fffff802`eac95056 ffffd000`201ab600 fffff802`eac68a04 : nt!PopIrpWatchdogBugcheck+0xde
ffffd000`20dff870 fffff802`eacb9f64 : ffffe000`00ec59d8 ffffd000`20dff939 ffffe000`00ec5a18 00000000`00000000 : nt!PopIrpWatchdog+0x32
ffffd000`20dff8c0 fffff802`eacba478 : 00000000`00000002 ffffe000`01f403f0 ffffd000`201a6180 fffff802`eaefe960 : nt!KiProcessExpiredTimerList+0x1d8
ffffd000`20dff9a0 fffff802`ead16478 : ffffd000`201a6180 00000000`0019464b 00000000`000068a7 00000000`000068bf : nt!KiExpireTimerTable+0x218
ffffd000`20dffa40 fffff802`eac66abc : ffffe000`00000000 00001f80`00000001 00000001`a29d57e6 00000000`00000002 : nt!KiTimerExpiration+0x148
ffffd000`20dffaf0 fffff802`ead5d7ea : ffffd000`201a6180 ffffd000`201a6180 00000000`00000000 ffffd000`201b2240 : nt!KiRetireDpcList+0x19c
ffffd000`20dffc60 00000000`00000000 : ffffd000`20e00000 ffffd000`20dfa000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
start             end                 module name
fffff800`00000000 fffff800`00088000   CI       CI.dll       Sat Sep 21 02:58:34 2013 (523D51AA)
fffff800`00099000 fffff800`000ff000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Thu Aug 22 06:40:16 2013 (5215F8A0)
fffff800`000ff000 fffff800`0010d000   werkernel werkernel.sys Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`0010d000 fffff800`0016f000   CLFS     CLFS.SYS     Thu Aug 22 06:40:20 2013 (5215F8A4)
fffff800`0016f000 fffff800`00191000   tm       tm.sys       Thu Aug 22 06:39:33 2013 (5215F875)
fffff800`00191000 fffff800`001a6000   PSHED    PSHED.dll    Sat Sep 14 08:57:19 2013 (52346B3F)
fffff800`001a6000 fffff800`001b0000   BOOTVID  BOOTVID.dll  Thu Aug 22 06:40:26 2013 (5215F8AA)
fffff800`001b0000 fffff800`001f9000   pci      pci.sys      Thu Aug 22 06:38:31 2013 (5215F837)
fffff800`00200000 fffff800`00218000   acpiex   acpiex.sys   Thu Aug 22 06:37:47 2013 (5215F80B)
fffff800`00218000 fffff800`00223000   WppRecorder WppRecorder.sys Thu Aug 22 06:39:40 2013 (5215F87C)
fffff800`00223000 fffff800`002a8000   ACPI     ACPI.sys     Tue Oct 08 02:40:38 2013 (5253B6F6)
fffff800`002a8000 fffff800`002b2000   WMILIB   WMILIB.SYS   Thu Aug 22 06:40:23 2013 (5215F8A7)
fffff800`002b2000 fffff800`002bc000   msisadrv msisadrv.sys Thu Aug 22 06:39:03 2013 (5215F857)
fffff800`002c2000 fffff800`0031f000   msrpc    msrpc.sys    Thu Aug 22 06:39:22 2013 (5215F86A)
fffff800`0031f000 fffff800`003ee000   Wdf01000 Wdf01000.sys Thu Aug 22 06:38:56 2013 (5215F850)
fffff800`003ee000 fffff800`003ff000   WDFLDR   WDFLDR.SYS   Thu Aug 22 06:39:03 2013 (5215F857)
fffff800`00400000 fffff800`00415000   volmgr   volmgr.sys   Thu Aug 22 06:39:53 2013 (5215F889)
fffff800`00415000 fffff800`00474000   volmgrx  volmgrx.sys  Thu Aug 22 06:40:23 2013 (5215F8A7)
fffff800`00474000 fffff800`0048f000   mountmgr mountmgr.sys Thu Aug 22 06:40:04 2013 (5215F894)
fffff800`00499000 fffff800`00524000   cng      cng.sys      Thu Aug 22 06:38:09 2013 (5215F821)
fffff800`00524000 fffff800`00550000   tpm      tpm.sys      Thu Aug 22 06:37:21 2013 (5215F7F1)
fffff800`0055b000 fffff800`00568000   vdrvroot vdrvroot.sys Thu Aug 22 06:38:49 2013 (5215F849)
fffff800`00568000 fffff800`00584000   pdc      pdc.sys      Thu Oct 31 23:58:42 2013 (52733502)
fffff800`00584000 fffff800`0059c000   partmgr  partmgr.sys  Thu Aug 22 06:40:20 2013 (5215F8A4)
fffff800`0059c000 fffff800`005fa000   spaceport spaceport.sys Wed Oct 30 17:38:47 2013 (52718A77)
fffff800`00600000 fffff800`00650000   volsnap  volsnap.sys  Thu Aug 22 06:40:46 2013 (5215F8BE)
fffff800`00650000 fffff800`00695000   rdyboost rdyboost.sys Sat Oct 12 18:49:41 2013 (5259E015)
fffff800`006b3000 fffff800`006d0000   storahci storahci.sys Thu Aug 22 06:40:39 2013 (5215F8B7)
fffff800`006d0000 fffff800`0072f000   storport storport.sys Thu Aug 22 06:39:03 2013 (5215F857)
fffff800`0072f000 fffff800`00749000   EhStorClass EhStorClass.sys Thu Aug 22 06:38:15 2013 (5215F827)
fffff800`00749000 fffff800`007a5000   fltmgr   fltmgr.sys   Thu Aug 22 06:40:18 2013 (5215F8A2)
fffff800`007a5000 fffff800`007bb000   fileinfo fileinfo.sys Thu Aug 22 06:38:45 2013 (5215F845)
fffff800`007bb000 fffff800`007ff000   WdFilter WdFilter.sys Thu Aug 22 06:39:34 2013 (5215F876)
fffff800`00800000 fffff800`00879000   NETIO    NETIO.SYS    Thu Aug 22 06:37:08 2013 (5215F7E4)
fffff800`00879000 fffff800`008ad000   ksecpkg  ksecpkg.sys  Thu Aug 22 06:37:32 2013 (5215F7FC)
fffff800`008b8000 fffff800`00aae000   Ntfs     Ntfs.sys     Thu Aug 22 03:48:02 2013 (5215D042)
fffff800`00aae000 fffff800`00aca000   ksecdd   ksecdd.sys   Sat Sep 21 02:59:44 2013 (523D51F0)
fffff800`00aca000 fffff800`00ada000   pcw      pcw.sys      Thu Aug 22 03:46:34 2013 (5215CFEA)
fffff800`00ada000 fffff800`00ae5000   Fs_Rec   Fs_Rec.sys   Thu Aug 22 03:46:33 2013 (5215CFE9)
fffff800`00ae5000 fffff800`00bfd000   ndis     ndis.sys     Sat Sep 21 02:59:30 2013 (523D51E2)
fffff800`00c00000 fffff800`00c93000   fvevol   fvevol.sys   Sat Sep 21 02:58:16 2013 (523D5198)
fffff800`00c93000 fffff800`00caa000   mup      mup.sys      Thu Aug 22 06:40:28 2013 (5215F8AC)
fffff800`00cb1000 fffff800`00f2f000   tcpip    tcpip.sys    Tue Oct 08 02:40:52 2013 (5253B704)
fffff800`00f2f000 fffff800`00f9b000   fwpkclnt fwpkclnt.sys Thu Aug 22 06:36:38 2013 (5215F7C6)
fffff800`00f9b000 fffff800`00fc0000   wfplwfs  wfplwfs.sys  Sat Oct 12 18:46:38 2013 (5259DF5E)
fffff800`00fc0000 fffff800`00fcf000   intelpep intelpep.sys Sat Nov 09 02:45:55 2013 (527DF643)
fffff800`00fdb000 fffff800`00ff7000   disk     disk.sys     Thu Aug 22 06:39:47 2013 (5215F883)
fffff800`01000000 fffff800`01014000   Npfs     Npfs.SYS     Thu Aug 22 06:40:25 2013 (5215F8A9)
fffff800`01014000 fffff800`01034000   tdx      tdx.sys      Thu Aug 22 06:36:34 2013 (5215F7C2)
fffff800`01034000 fffff800`01042000   TDI      TDI.SYS      Thu Aug 22 06:39:01 2013 (5215F855)
fffff800`01042000 fffff800`0108e000   netbt    netbt.sys    Thu Aug 22 06:37:01 2013 (5215F7DD)
fffff800`010ec000 fffff800`01142000   CLASSPNP CLASSPNP.SYS Thu Aug 22 03:46:47 2013 (5215CFF7)
fffff800`01142000 fffff800`01157000   crashdmp crashdmp.sys Thu Aug 22 06:40:03 2013 (5215F893)
fffff800`011c4000 fffff800`011cd000   Null     Null.SYS     Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`011cd000 fffff800`011d5000   Beep     Beep.SYS     Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`011d5000 fffff800`011e3000   BasicRender BasicRender.sys Thu Aug 22 06:39:27 2013 (5215F86F)
fffff800`011e3000 fffff800`011f5000   BasicDisplay BasicDisplay.sys Thu Aug 22 06:39:31 2013 (5215F873)
fffff800`01400000 fffff800`01461000   dxgmms1  dxgmms1.sys  Mon Nov 04 08:44:07 2013 (5277B2B7)
fffff800`01461000 fffff800`0146d000   Msfs     Msfs.SYS     Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`0146e000 fffff800`015e8000   dxgkrnl  dxgkrnl.sys  Mon Nov 04 08:44:38 2013 (5277B2D6)
fffff800`015e8000 fffff800`015fa000   watchdog watchdog.sys Thu Aug 22 06:39:48 2013 (5215F884)
fffff800`01600000 fffff800`01670000   rdbss    rdbss.sys    Thu Aug 22 06:37:48 2013 (5215F80C)
fffff800`016ba000 fffff800`0174d000   afd      afd.sys      Thu Aug 22 06:36:50 2013 (5215F7D2)
fffff800`0174d000 fffff800`01777000   pacer    pacer.sys    Thu Aug 22 06:36:06 2013 (5215F7A6)
fffff800`01777000 fffff800`0178f000   vwififlt vwififlt.sys Thu Aug 22 06:38:05 2013 (5215F81D)
fffff800`0178f000 fffff800`017a0000   netbios  netbios.sys  Thu Aug 22 06:38:58 2013 (5215F852)
fffff800`01800000 fffff800`0186b000   usbhub   usbhub.sys   Thu Aug 22 06:38:33 2013 (5215F839)
fffff800`0186b000 fffff800`01877000   USBD     USBD.SYS     Thu Aug 22 06:40:22 2013 (5215F8A6)
fffff800`018b1000 fffff800`0193f000   csc      csc.sys      Thu Aug 22 06:38:00 2013 (5215F818)
fffff800`0193f000 fffff800`0194d000   nsiproxy nsiproxy.sys Thu Aug 22 06:36:34 2013 (5215F7C2)
fffff800`0194d000 fffff800`01959000   npsvctrig npsvctrig.sys Thu Aug 22 06:38:22 2013 (5215F82E)
fffff800`01959000 fffff800`01965000   mssmbios mssmbios.sys Thu Aug 22 06:39:41 2013 (5215F87D)
fffff800`01965000 fffff800`0198b000   dfsc     dfsc.sys     Thu Aug 22 06:38:00 2013 (5215F818)
fffff800`0199b000 fffff800`019b2000   ahcache  ahcache.sys  Thu Aug 22 06:39:54 2013 (5215F88A)
fffff800`019b2000 fffff800`019c1000   CompositeBus CompositeBus.sys Thu Aug 22 06:38:48 2013 (5215F848)
fffff800`019c1000 fffff800`019cc000   kdnic    kdnic.sys    Thu Aug 22 06:38:26 2013 (5215F832)
fffff800`019cc000 fffff800`019dd000   umbus    umbus.sys    Thu Aug 22 06:38:59 2013 (5215F853)
fffff800`01a00000 fffff800`01a6f000   USBPORT  USBPORT.SYS  Thu Aug 22 06:39:40 2013 (5215F87C)
fffff800`01a6f000 fffff800`01a88000   HDAudBus HDAudBus.sys Thu Aug 22 06:38:37 2013 (5215F83D)
fffff800`01a88000 fffff800`01a8e380   CmBatt   CmBatt.sys   Thu Aug 22 06:39:43 2013 (5215F87F)
fffff800`01a8f000 fffff800`01a9b000   BATTC    BATTC.SYS    Thu Aug 22 06:40:04 2013 (5215F894)
fffff800`01a9b000 fffff800`01ab9000   intelppm intelppm.sys Thu Aug 22 03:46:35 2013 (5215CFEB)
fffff800`01ab9000 fffff800`01ac8000   msgpiowin32 msgpiowin32.sys Thu Aug 22 06:38:08 2013 (5215F820)
fffff800`01ad0000 fffff800`01ef2000   igdkmd64 igdkmd64.sys Wed Dec 18 14:49:12 2013 (52B20A48)
fffff800`01ef2000 fffff800`01f47000   USBXHCI  USBXHCI.SYS  Sat Nov 09 02:44:26 2013 (527DF5EA)
fffff800`01f47000 fffff800`01f79000   ucx01000 ucx01000.sys Thu Aug 22 06:37:32 2013 (5215F7FC)
fffff800`01f79000 fffff800`01f8c000   HECIx64  HECIx64.sys  Mon Jul 02 17:14:58 2012 (4FF21D62)
fffff800`01f8c000 fffff800`01fa4000   usbehci  usbehci.sys  Thu Aug 22 06:39:15 2013 (5215F863)
fffff800`01fa4000 fffff800`01ff0000   ks       ks.sys       Thu Sep 05 02:39:03 2013 (52283517)
fffff800`01ff0000 fffff800`01ffb000   rdpbus   rdpbus.sys   Thu Aug 22 06:38:52 2013 (5215F84C)
fffff800`02000000 fffff800`02039000   fastfat  fastfat.SYS  Thu Aug 22 06:40:18 2013 (5215F8A2)
fffff800`02041000 fffff800`021cd000   SurfaceAccessoryDevice SurfaceAccessoryDevice.sys Thu Sep 05 10:36:15 2013 (5228A4EF)
fffff800`021cd000 fffff800`021d8000   UEFI     UEFI.sys     Thu Aug 22 06:40:03 2013 (5215F893)
fffff800`021d8000 fffff800`021e7000   vmwvusb  vmwvusb.sys  Fri Jul 23 21:30:08 2010 (4C4A5030)
fffff800`021e7000 fffff800`021f2000   NdisVirtualBus NdisVirtualBus.sys Thu Aug 22 06:36:25 2013 (5215F7B9)
fffff800`021f2000 fffff800`021f3600   swenum   swenum.sys   Thu Aug 22 06:39:29 2013 (5215F871)
fffff800`021f4000 fffff800`02200000   iwdbus   iwdbus.sys   Thu Sep 26 16:38:04 2013 (5244A93C)
fffff800`02200000 fffff800`02258000   IntcDAud IntcDAud.sys Tue Jun 19 09:40:51 2012 (4FE08F73)
fffff800`02258000 fffff800`0225ff00   HIDPARSE HIDPARSE.SYS Thu Aug 22 06:40:26 2013 (5215F8AA)
fffff800`02260000 fffff800`0226c000   dump_diskdump dump_diskdump.sys Thu Aug 22 06:40:18 2013 (5215F8A2)
fffff800`0226c000 fffff800`02289000   dump_storahci dump_storahci.sys Thu Aug 22 06:40:39 2013 (5215F8B7)
fffff800`0229c000 fffff800`02314000   UsbHub3  UsbHub3.sys  Tue Sep 17 02:01:13 2013 (5237FE39)
fffff800`02314000 fffff800`0237a000   HdAudio  HdAudio.sys  Thu Aug 22 06:38:19 2013 (5215F82B)
fffff800`0237a000 fffff800`023c1000   portcls  portcls.sys  Tue Sep 17 02:01:35 2013 (5237FE4F)
fffff800`023c1000 fffff800`023dd000   drmk     drmk.sys     Thu Aug 22 06:39:24 2013 (5215F86C)
fffff800`023dd000 fffff800`023e2300   ksthunk  ksthunk.sys  Thu Aug 22 06:39:31 2013 (5215F873)
fffff800`023e3000 fffff800`023f9000   dump_dumpfve dump_dumpfve.sys Thu Aug 22 06:39:55 2013 (5215F88B)
fffff800`02400000 fffff800`024fa000   HTTP     HTTP.sys     Thu Aug 22 06:37:09 2013 (5215F7E5)
fffff800`024fa000 fffff800`02524000   usbccgp  usbccgp.sys  Wed Oct 23 03:17:41 2013 (52678625)
fffff800`02524000 fffff800`02557d00   usbvideo usbvideo.sys Thu Aug 22 06:38:00 2013 (5215F818)
fffff800`02558000 fffff800`02578000   bowser   bowser.sys   Thu Aug 22 06:38:38 2013 (5215F83E)
fffff800`02578000 fffff800`0258f000   mpsdrv   mpsdrv.sys   Thu Aug 22 06:36:06 2013 (5215F7A6)
fffff800`0258f000 fffff800`025fc000   mrxsmb   mrxsmb.sys   Sat Sep 21 02:56:34 2013 (523D5132)
fffff800`025fc000 fffff800`02635000   mrxsmb20 mrxsmb20.sys Sat Sep 21 02:57:59 2013 (523D5187)
fffff800`02635000 fffff800`0264e000   BTHUSB   BTHUSB.sys   Sat Oct 05 06:01:14 2013 (524FF17A)
fffff800`0268f000 fffff800`0269d000   monitor  monitor.sys  Thu Aug 22 06:36:37 2013 (5215F7C5)
fffff800`0269d000 fffff800`026c1000   luafv    luafv.sys    Thu Aug 22 06:39:36 2013 (5215F878)
fffff800`026c1000 fffff800`026d5000   lltdio   lltdio.sys   Thu Aug 22 06:36:18 2013 (5215F7B2)
fffff800`026d5000 fffff800`02747000   nwifi    nwifi.sys    Wed Sep 11 04:31:37 2013 (52303879)
fffff800`02747000 fffff800`0275b000   ndisuio  ndisuio.sys  Thu Aug 22 06:37:34 2013 (5215F7FE)
fffff800`0275b000 fffff800`02773000   rspndr   rspndr.sys   Thu Aug 22 06:36:34 2013 (5215F7C2)
fffff800`02800000 fffff800`0281d000   Ndu      Ndu.sys      Thu Aug 22 06:35:42 2013 (5215F78E)
fffff800`0285b000 fffff800`02869000   kbdhid   kbdhid.sys   Thu Aug 22 06:39:13 2013 (5215F861)
fffff800`02869000 fffff800`02879000   kbdclass kbdclass.sys Thu Aug 22 06:39:23 2013 (5215F86B)
fffff800`02879000 fffff800`02886000   mouhid   mouhid.sys   Thu Aug 22 06:39:13 2013 (5215F861)
fffff800`02886000 fffff800`02896000   mouclass mouclass.sys Thu Aug 22 06:39:13 2013 (5215F861)
fffff800`02899000 fffff800`029c5000   bthport  bthport.sys  Sat Oct 05 06:00:07 2013 (524FF137)
fffff800`029c5000 fffff800`029d3000   hidusb   hidusb.sys   Thu Aug 22 06:38:58 2013 (5215F852)
fffff800`029d3000 fffff800`029f2000   HIDCLASS HIDCLASS.SYS Thu Aug 22 06:39:13 2013 (5215F861)
fffff800`02a09000 fffff800`02b9c000   mwlu97w8x64 mwlu97w8x64.sys Tue Mar 05 03:11:34 2013 (5135B6C6)
fffff800`02b9c000 fffff800`02ba9000   vwifibus vwifibus.sys Thu Aug 22 06:39:00 2013 (5215F854)
fffff800`02ba9000 fffff800`02bf4000   mrxsmb10 mrxsmb10.sys Thu Aug 22 06:35:42 2013 (5215F78E)
fffff800`02bf4000 fffff800`02c00000   SurfaceTypeCover SurfaceTypeCover.sys Wed Aug 21 10:25:32 2013 (5214DBEC)
fffff800`02c00000 fffff800`02c43000   srvnet   srvnet.sys   Wed Sep 11 04:31:45 2013 (52303881)
fffff800`02c43000 fffff800`02c4d000   MTConfig MTConfig.sys Thu Aug 22 06:37:36 2013 (5215F800)
fffff800`02c4d000 fffff800`02c5f000   tcpipreg tcpipreg.sys Thu Aug 22 06:36:03 2013 (5215F7A3)
fffff800`02c5f000 fffff800`02c80000   bthpan   bthpan.sys   Thu Aug 22 06:35:55 2013 (5215F79B)
fffff800`02c80000 fffff800`02c8e000   vwifimp  vwifimp.sys  Thu Aug 22 06:36:15 2013 (5215F7AF)
fffff800`02c9d000 fffff800`02cda000   BthLEEnum BthLEEnum.sys Thu Aug 22 06:36:37 2013 (5215F7C5)
fffff800`02cda000 fffff800`02cea000   condrv   condrv.sys   Thu Aug 22 06:40:17 2013 (5215F8A1)
fffff800`02cec000 fffff800`02d95000   peauth   peauth.sys   Thu Aug 22 06:36:07 2013 (5215F7A7)
fffff800`02d95000 fffff800`02dc3000   rfcomm   rfcomm.sys   Wed Sep 11 04:32:16 2013 (523038A0)
fffff800`02dd3000 fffff800`02dde000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff800`02dde000 fffff800`02df0000   BthEnum  BthEnum.sys  Thu Aug 22 06:36:46 2013 (5215F7CE)
fffff800`02e00000 fffff800`02e3e000   WUDFRd   WUDFRd.sys   Thu Aug 22 06:36:50 2013 (5215F7D2)
fffff800`02e3e000 fffff800`02e5f000   WdNisDrv WdNisDrv.sys Thu Aug 22 06:35:32 2013 (5215F784)
fffff800`02e5f000 fffff800`02e8c000   tunnel   tunnel.sys   Thu Aug 22 06:35:45 2013 (5215F791)
fffff800`02e8c000 fffff800`02f39000   srv2     srv2.sys     Sat Sep 21 02:58:17 2013 (523D5199)
fffff800`02f39000 fffff800`02fd1000   srv      srv.sys      Sat Oct 05 06:01:15 2013 (524FF17B)
fffff800`02fd1000 fffff800`02ff2000   WudfPf   WudfPf.sys   Thu Aug 22 06:37:21 2013 (5215F7F1)
fffff802`ea0d2000 fffff802`ea0db000   kd       kd.dll       Thu Aug 22 06:40:43 2013 (5215F8BB)
fffff802`eac0c000 fffff802`eb38d000   nt       ntkrnlmp.exe Wed Oct 30 17:52:12 2013 (52718D9C)
fffff802`eb38d000 fffff802`eb3fc000   hal      hal.dll      Sat Sep 21 03:01:36 2013 (523D5260)
fffff960`000af000 fffff960`004c8000   win32k   win32k.sys   unavailable (00000000)
fffff960`007c4000 fffff960`007cd000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00850000 fffff960`0088b000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff800`02c5f000 fffff800`02c9d000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff800`02d95000 fffff800`02dd3000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff800`0281d000 fffff800`0285b000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003E000
fffff800`024fc000 fffff800`0268f000   mwlu97w8x64.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00193000
fffff800`01157000 fffff800`01163000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff800`01163000 fffff800`01180000   dump_storahc
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001D000
fffff800`01180000 fffff800`01196000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00016000
fffff800`0198b000 fffff800`0199b000   dam.sys 
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00010000
fffff800`01196000 fffff800`011c4000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff800`00550000 fffff800`0055b000   WdBoot.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff800`00fcf000 fffff800`00fdb000   hwpolicy.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
Closing open log file c:\debuglog.txt

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Expert Comment

by:John Hurst
ID: 39819611
Your log points to a power issue as you suggested. Did you try all the driver updates I suggested?  

And then the disk test is to see if a disk error is causing a misleading message.

.... Thinkpads_User
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Author Comment

by:bbimis
ID: 39819628
only option I see is january2014surfacepro.zip
firmware and driver pack
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LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39819638
I suggest you try firmware and driver pack and also the Drive test.  The hardware error you get may be caused by the above.

Do you have any warranty?  It may have another hardware error that is not obvious.

.... Thinkpads_User
0
 

Author Closing Comment

by:bbimis
ID: 39819810
i reinstalled all the drivers from the pack
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LVL 90

Expert Comment

by:John Hurst
ID: 39820409
@bbimis - Thank you. I  was happy to help and I am glad you got the problem resolved.

... Thinkpads_User
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