Solved

Office 2010 Pro Plus crashing

Posted on 2014-01-29
5
332 Views
Last Modified: 2014-02-02
Running office 2010 pro plus on a Vista pc

Office keeps crashing and not opening. I have reinstalled but still goes back to running terribly.
Any ideas would be great.
0
Comment
Question by:citrine
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39819501
Office 2010 should work fine on Vista. It works on XP, Vista, 7 and 8.

Set up a new Windows User Profile (Account) and log in as that new account. Start an Office 2010 application. Does it crash in the new user account?

Also try running System File Checker. Run SFC /SCANNOW and allow to complete. Restart and test.

... Thinkpads_User
0
 
LVL 24

Expert Comment

by:aadih
ID: 39819509
Uninstall Office 2010 using Microsoft Fix it from:

http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx > or

the manual uninstall method. Then reinstall.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 39819799
after it crashes checked to see if there are any disabled plug-ins. You can get it working again and the plug-in will cause it to crash.

Are you using Adobe, any content management system like Worldox or imanage?

Is Office fully patched / updated, what SP are you running?
0
 
LVL 92

Expert Comment

by:nobus
ID: 39820121
are other application run ok?
otherwise, you may have a corrupt OS, or hardware problems
you can run a repair, or do a fresh install
http://www.sevenforums.com/tutorials/681-startup-repair.html
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39827597
@citrine - Thanks and I was happy to help.  ... Thinkpads_User
0

Featured Post

Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article describes a serious pitfall that can happen when deleting shapes using VBA.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question