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COM ports not mapping in remote environment

Hello All,

I have a very peculiar scenario that I was looking for guidance with.

Situation:

We have a client who is using HP t5740e model ThinClients with Windows 7 Embedded Standard (32-bit) loaded onto them. They are using usb-based barcode scanners, that when connected, are associated with a COM port (COM5 to be specific). The COM ports map just fine locally, but upon trying to establish a remote connection with a terminal server, the mapping is lost and cannot be reconfigured.

I have ensured that local resources are checked to pull through, and that all physical devices that can be mapped, are indeed mapped. I have even gone as far as configuring a startup script that maps the specific com port for the device.

If you have any questions, or need further details, please let me know, and I can further elaborate.

Thanks in advance.

Mike Widel
Crossroads Technologies, Inc.

Davis McCarn

1. Did you install the drivers on the server?
2. Read this: http://help.lockergnome.com/windows2/Problem-Solved-Barcode-Scanning--ftopict480563.html

Crossroads305

ASKER

Davis,

Thank you for the response. I have indeed installed the drivers on the server, and the same drivers that match the local workstation.

Thank you for the reference link, this does not seem to be related to the issue that I am experiencing, but I will keep it in mind just in case I notice any similarities along the way.

Thanks,

Mike Widel
Crossroads Technologies, Inc.

Davis McCarn

Most barcode readers appear to the software as keyboard input so you might want to try it.

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Crossroads305

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Crossroads305

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Problem has been resolved.