COM ports not mapping in remote environment
Posted on 2014-01-29
I have a very peculiar scenario that I was looking for guidance with.
We have a client who is using HP t5740e model ThinClients with Windows 7 Embedded Standard (32-bit) loaded onto them. They are using usb-based barcode scanners, that when connected, are associated with a COM port (COM5 to be specific). The COM ports map just fine locally, but upon trying to establish a remote connection with a terminal server, the mapping is lost and cannot be reconfigured.
I have ensured that local resources are checked to pull through, and that all physical devices that can be mapped, are indeed mapped. I have even gone as far as configuring a startup script that maps the specific com port for the device.
If you have any questions, or need further details, please let me know, and I can further elaborate.
Thanks in advance.
Crossroads Technologies, Inc.