Solved

SBS 2011 RD Gateway Not Working

Posted on 2014-01-30
10
291 Views
Last Modified: 2014-02-08
I am working on a SBS 2011 server.  The remote web access page loads fine and I can see all of my computers on the network.  When I try to connect to any computer I get the generic RDP message asking to be sure the computer is turned on.  If I try this from inside the network it works fine.  Port 443 is open and working OK.  Any ideas on what I can try next?
0
Comment
Question by:kharoldsen
  • 5
  • 4
10 Comments
 
LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 39820181
Please run the SBS BPA to fix a few common issues with SBS  RWW
http://support.microsoft.com/kb/2673284
We are up to V1.5
Also have a look to see if you meet the client requirements.
http://blogs.technet.com/b/sbs/archive/2009/06/19/common-remote-web-workplace-rww-connect-to-a-computer-issues-in-sbs-2008.aspx
Hope that helps,
Olaf
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39820461
We're missing lots of information here:
a.  Has it ever worked?
b. What is the OS of the workstations on the LAN
c. What is the OS of the remote computer you're trying to connect from

In addition to the BPA, on the SBS console > Network >Connectivity tab, run the Fix my network wizard.  I expect you get a message about the SSL certificate not being bound properly to the RD gateway
0
 

Author Comment

by:kharoldsen
ID: 39821114
Sorry, here are some additional details.  Yes, this was working until recently.  The workstation OS is W7.  I ran through the fix my network wizard and it didn't find any issues.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821270
Whats the OS of the remote computer that is trying to make the connection?
0
 

Author Comment

by:kharoldsen
ID: 39821307
Windows 7 Pro
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821321
Are you running IE11?
0
 

Author Comment

by:kharoldsen
ID: 39821335
Yes, in compatibility mode.
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821593
well you also need to add the domain to Trusted Sites zone in IE > Security.
0
 

Accepted Solution

by:
kharoldsen earned 0 total points
ID: 39829765
After a few days with MS tech support they corrected the issue.  There were so many changes done I couldn't tell you which one fixed the issue.
0
 

Author Closing Comment

by:kharoldsen
ID: 39843896
Required MS Tech Support to fix the issue.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A common practice in small networks is making file sharing easy which works extremely well when intra-network security is not an issue. In essence, everyone, that is "Everyone", is given access to all of the shared files - often the entire C: drive …
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question