Solved

SBS 2011 RD Gateway Not Working

Posted on 2014-01-30
10
287 Views
Last Modified: 2014-02-08
I am working on a SBS 2011 server.  The remote web access page loads fine and I can see all of my computers on the network.  When I try to connect to any computer I get the generic RDP message asking to be sure the computer is turned on.  If I try this from inside the network it works fine.  Port 443 is open and working OK.  Any ideas on what I can try next?
0
Comment
Question by:kharoldsen
  • 5
  • 4
10 Comments
 
LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 39820181
Please run the SBS BPA to fix a few common issues with SBS  RWW
http://support.microsoft.com/kb/2673284
We are up to V1.5
Also have a look to see if you meet the client requirements.
http://blogs.technet.com/b/sbs/archive/2009/06/19/common-remote-web-workplace-rww-connect-to-a-computer-issues-in-sbs-2008.aspx
Hope that helps,
Olaf
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39820461
We're missing lots of information here:
a.  Has it ever worked?
b. What is the OS of the workstations on the LAN
c. What is the OS of the remote computer you're trying to connect from

In addition to the BPA, on the SBS console > Network >Connectivity tab, run the Fix my network wizard.  I expect you get a message about the SSL certificate not being bound properly to the RD gateway
0
 

Author Comment

by:kharoldsen
ID: 39821114
Sorry, here are some additional details.  Yes, this was working until recently.  The workstation OS is W7.  I ran through the fix my network wizard and it didn't find any issues.
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821270
Whats the OS of the remote computer that is trying to make the connection?
0
 

Author Comment

by:kharoldsen
ID: 39821307
Windows 7 Pro
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821321
Are you running IE11?
0
 

Author Comment

by:kharoldsen
ID: 39821335
Yes, in compatibility mode.
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821593
well you also need to add the domain to Trusted Sites zone in IE > Security.
0
 

Accepted Solution

by:
kharoldsen earned 0 total points
ID: 39829765
After a few days with MS tech support they corrected the issue.  There were so many changes done I couldn't tell you which one fixed the issue.
0
 

Author Closing Comment

by:kharoldsen
ID: 39843896
Required MS Tech Support to fix the issue.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Suggested Solutions

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Resolve DNS query failed errors for Exchange
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now