Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

SBS 2011 RD Gateway Not Working

Posted on 2014-01-30
10
Medium Priority
?
304 Views
Last Modified: 2014-02-08
I am working on a SBS 2011 server.  The remote web access page loads fine and I can see all of my computers on the network.  When I try to connect to any computer I get the generic RDP message asking to be sure the computer is turned on.  If I try this from inside the network it works fine.  Port 443 is open and working OK.  Any ideas on what I can try next?
0
Comment
Question by:kharoldsen
  • 5
  • 4
10 Comments
 
LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 39820181
Please run the SBS BPA to fix a few common issues with SBS  RWW
http://support.microsoft.com/kb/2673284
We are up to V1.5
Also have a look to see if you meet the client requirements.
http://blogs.technet.com/b/sbs/archive/2009/06/19/common-remote-web-workplace-rww-connect-to-a-computer-issues-in-sbs-2008.aspx
Hope that helps,
Olaf
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39820461
We're missing lots of information here:
a.  Has it ever worked?
b. What is the OS of the workstations on the LAN
c. What is the OS of the remote computer you're trying to connect from

In addition to the BPA, on the SBS console > Network >Connectivity tab, run the Fix my network wizard.  I expect you get a message about the SSL certificate not being bound properly to the RD gateway
0
 

Author Comment

by:kharoldsen
ID: 39821114
Sorry, here are some additional details.  Yes, this was working until recently.  The workstation OS is W7.  I ran through the fix my network wizard and it didn't find any issues.
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821270
Whats the OS of the remote computer that is trying to make the connection?
0
 

Author Comment

by:kharoldsen
ID: 39821307
Windows 7 Pro
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821321
Are you running IE11?
0
 

Author Comment

by:kharoldsen
ID: 39821335
Yes, in compatibility mode.
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39821593
well you also need to add the domain to Trusted Sites zone in IE > Security.
0
 

Accepted Solution

by:
kharoldsen earned 0 total points
ID: 39829765
After a few days with MS tech support they corrected the issue.  There were so many changes done I couldn't tell you which one fixed the issue.
0
 

Author Closing Comment

by:kharoldsen
ID: 39843896
Required MS Tech Support to fix the issue.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question