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Duplicate Public Folder with no Email Address for one
I have the Problem that someone created a Public Folder with a wrong email address.
Instead of changing the smtp Adress he deleted the complete Folder and Created onto another Server where it had not replicated another Folder with the Same Name and another Mail Adress..
Now 2 Folders are shown in the Global Adress book. If you select the first one to sent an mail to you will receive an NDR ...
Unfortunately you only see the "good" Folder in the Exchange Management tools.
My Question is now how can i delete the "bad" folder entry .. ?
Thanks in advance to any suggestions from you..
Instead of changing the smtp Adress he deleted the complete Folder and Created onto another Server where it had not replicated another Folder with the Same Name and another Mail Adress..
Now 2 Folders are shown in the Global Adress book. If you select the first one to sent an mail to you will receive an NDR ...
Unfortunately you only see the "good" Folder in the Exchange Management tools.
My Question is now how can i delete the "bad" folder entry .. ?
Thanks in advance to any suggestions from you..
ASKER
Unfortunately this does not help.
I could modify the Name via ADSI edit and remove the proxy adress from the entrie to reuse the mail adress but it is still shown (now with another name) in the global address book...
I could modify the Name via ADSI edit and remove the proxy adress from the entrie to reuse the mail adress but it is still shown (now with another name) in the global address book...
What exactly did you do? Did you create a new folder completely or have you attempted to reuse the existing in any way?
Simon.
Simon.
ASKER
well the service desk in our company created one folder.
This had the wrong mail address. Instead of editing it he deleted it and created a new folder with the SAME NAME without waiting the replication to finish.
He might have created and deleted the folder onto different servers.
So now we had 2 entries in the address book but only 1 of the entries is valid. So i "just" changed the wrong foldername via ADSI editor to wrong because i can't see the folder in the Public Folder Toolbox Management ...
This had the wrong mail address. Instead of editing it he deleted it and created a new folder with the SAME NAME without waiting the replication to finish.
He might have created and deleted the folder onto different servers.
So now we had 2 entries in the address book but only 1 of the entries is valid. So i "just" changed the wrong foldername via ADSI editor to wrong because i can't see the folder in the Public Folder Toolbox Management ...
I understand what happened originally, it was what you had done to try and correct it.
I didn't say to modify the existing folder in adsiedit, because that doesn't actually resolve the problem because the name of the folder is just a display name, nothing else.
What I said to do was recreate the folder and then delete the original. That will allow you to clean up the incorrect folders without risking any data within them.
However if you don't want to follow my suggestions, then I will drop off the question.
Simon.
I didn't say to modify the existing folder in adsiedit, because that doesn't actually resolve the problem because the name of the folder is just a display name, nothing else.
What I said to do was recreate the folder and then delete the original. That will allow you to clean up the incorrect folders without risking any data within them.
However if you don't want to follow my suggestions, then I will drop off the question.
Simon.
ASKER
Hello Simon,
the problem is that i can not delete the folder as this one is productive and used by around 400 users now.
That is the reason why i could not follow your instructions
What is your suggestion in this case ?
thx
the problem is that i can not delete the folder as this one is productive and used by around 400 users now.
That is the reason why i could not follow your instructions
What is your suggestion in this case ?
thx
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ASKER
thanks for the help
If the folder has been deleted it should replicate out eventually and will then go from the GAL. Do you see the folder listed in the Address Book in OWA (which uses live information).
Do you have multiple servers? If so, does the folder appear elsewhere?
Ultimately your best option may well be to create a new folder with a new name and then delete the original completely. That will allow you to track down the incorrect configuration.
Simon.